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NatWest: Everyday account reviews

4.52
Based on 2,123 reviews, last reviewed 26th Feb 2026
1800% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
78%
See only 4 star reviews
13%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

Easy to use app, convenient everyday account. Easy to use app, convenient everyday account. However, customer service can be a hit or miss Reviewed on: 19th February 2026
Xenia G's avatar
Xenia G

Latest lowest rating:

1

Frighteningly bad Extremely poor customer service and frighteningly bad to be made promises which never are fulfilled. Reviewed on: 26th February 2026
Mr S's avatar
Mr S

About this product

The NatWest Everyday account is a basic current account.

There’s no monthly fee for the Everyday account. If you meet the eligibility criteria, you can get a short-term overdraft. Manage your account online or via the NatWest mobile app.

NatWest Everyday account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Everyday account reviews (2123)

Easy, fast, perfect

5
I have been a natwest customer for a long time and the app is so easy and convenient. I use it all the time and have recommended to everyone. Reviewed on: 6th March 2023

Easy banking

5
Easy and professional Banking. Fast and secure app. Reviewed on: 6th March 2023

Good service

5
Nice staff help full and respect Reviewed on: 6th March 2023

Over all good experience

3
It’s great with any query services or even disputes Reviewed on: 6th March 2023

Quick response

4
App works very well, very quick loading as to other banking apps Also, if needed to re-log back in to app if got new phone or android device again much simpler to do than other banking apps One negative I have is app dosnt keep record of any transactions after a month have to log in to online banking whitch is a pain need at least 2 months of records and I would have given full marks But still beter than the other banking apps I have used Reviewed on: 5th March 2023

Best banking experience of all the countries I have lived in

5
The help and customer service I got when I went into a NatWest branch to get information and assistance on how to open a bank account was world class and 10 ⭐ quality. Reviewed on: 5th March 2023

Good bank

5
Very good bank,no problems at all for years. Kind and good staff.Happy with my bank. Reviewed on: 5th March 2023

Good

5
Nice easy app to navigate use would highly recommend. Reviewed on: 5th March 2023

Life time customer

5
I have been a customer for over 10yrs. Natwest is reliable with great customer service Reviewed on: 5th March 2023

Best app

5
This is the best app I have on my phone super easy to use Reviewed on: 5th March 2023

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