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NatWest: Everyday account reviews

4.52
Based on 2,123 reviews, last reviewed 26th Feb 2026
1800% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
78%
See only 4 star reviews
13%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

Easy to use app, convenient everyday account. Easy to use app, convenient everyday account. However, customer service can be a hit or miss Reviewed on: 19th February 2026
Xenia G's avatar
Xenia G

Latest lowest rating:

1

Frighteningly bad Extremely poor customer service and frighteningly bad to be made promises which never are fulfilled. Reviewed on: 26th February 2026
Mr S's avatar
Mr S

About this product

The NatWest Everyday account is a basic current account.

There’s no monthly fee for the Everyday account. If you meet the eligibility criteria, you can get a short-term overdraft. Manage your account online or via the NatWest mobile app.

NatWest Everyday account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

Review NatWest: Everyday account now

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NatWest Everyday account reviews (2123)

Very helpful

5
Nice staff ,very helpful, nice and clean Reviewed on: 8th March 2023

Excellent

5
I have been with NatWest nearly 16 yeAr. I've never had a proplem with the way they handle the situation when I ring. Online banking is awesome too easy to use and good for managing your money Reviewed on: 8th March 2023

Awesome service

5
Nat west is secure bank and i love the app and easy to banking and transfer money and everything in your finger tips Reviewed on: 8th March 2023

Brilliant

5
So happy and always happy to help Reviewed on: 7th March 2023

Terrible

1
Closed my 18 year old account! And did not give me a reason to why Reviewed on: 7th March 2023

Banking with ease!!

5
I have always banked with Natwest they have been very good. Reviewed on: 7th March 2023

Not to bad

3
Sometimes hard to contact but local and can visit if required to sort a prob,em out Reviewed on: 7th March 2023

Had my account since I was a child

3
That's a long time now! There have been ups and downs but the downs were mostly a long time ago! Reviewed on: 7th March 2023

Service with a smile

5
Whenever i have needed to ask for advice or anything, the response has always been prompt, helpful and with a smile so i did not feel an idiot for asking! Reviewed on: 7th March 2023

Good customer service

5
Fast problem solving approch. Easy to use the app Reviewed on: 7th March 2023

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