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NatWest: Basic Account reviews

Name: Basic Account
Rating: 4.61 (2098 reviews)

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4.50

Based on 2,098 reviews, last reviewed 26th Apr 2025

360% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

78%

13%

Latest highest rating:

5

Good very good best and wonderful. Good very good best and wonderful. Reviewed on: 26th April 2025

Latest lowest rating:

2

Functional but Underwhelming I opened an account with NatWest when I first moved to the UK — not out of preference, but because I needed an account with a mainstream bank. Since t... Read more Reviewed on: 11th April 2025

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About this product

The NatWest Basic Current Account is a free account designed for everyday use. Account holders can benefit from a mobile banking app and 24/7 support. There are also overdraft options available.

There are a range of current accounts on the market designed for managing your everyday finances. What better way to understand which one’s right for you, than by hearing from existing customers? We collect NatWest Basic Current Account reviews to help you make an informed decision when choosing your new account.

Find out how long account holders have had their Basic Current Accounts with NatWest. Read about the main pros and cons of the account. Learn how responsive the customer service team is and how quickly customer issues are resolved. Read about the mobile banking app and the features it provides. Find out if existing customers would recommend the account to family and friends. Browse our NatWest Basic Current Account reviews to find the ones most useful to you.

If you have a Basic Current Account with NatWest, share your experience on Smart Money People. Tell us why you chose this account and how satisfied you’ve been so far. Is this your main bank account? If you use the mobile banking app, which features do you find the most useful? Don’t forget to include any experiences you’ve had with the customer service team. If you’ve had an overdraft on your account, tell us about your experience with it. Whether good or bad, write an honest NatWest Basic Current Account review today. Together, we can help people like you make better financial decisions.

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NatWest Basic Account reviews (2098)

The best bank and app ever.

An amazing app. Is so easy to use and so helpful. Now I don’t need to go to bank I can do everything from my phone. Reviewed on: 4th March 2023

Happy customer

I have been a customer with Nat west for 35 years . They are helpful , professional and a great bank , always helpful and I’m more than happy with them . Reviewed on: 3rd March 2023

Natwest really understands its customer needs.

Natwest has really took on board the needs of the customer with an absolutely an amazing App and produces it suggests (not force) products that really benefit you. Reviewed on: 3rd March 2023

Spot on

Always easy to use the app,and never need to worry about where my money is going.Spot on. Reviewed on: 3rd March 2023

Account, credit card and flexible mortgage review of great service.

Always had first class service from NatWest, quick decision making and professional in all dealings. Reviewed on: 3rd March 2023

Never had any trouble with the app or banking always helped

Always updating security issues if needed very few and far between Reviewed on: 3rd March 2023

Great

Just great bank to have, everything simple, fixed for everyone of us to use. Fast and easy to find what you need on app or ether in the actual bank. Reviewed on: 3rd March 2023

The features of the banking app is top notch

Ever since I have been using Barclays ban I have been enjoying their offers.It feels great to be their customer Reviewed on: 3rd March 2023

Easier than before to use

I am more confident now as I have updated my email and details,which was not really easy to begin with but once finished I felt more comfortable with the app also I have chosen a new savings account recently,which normally would mean having to go to the bank in the next town as my local branch closed a while ago. I’m am very pleased with this app. Reviewed on: 3rd March 2023

Easy to use, does everything I want

Great app - easy to use, does everything I want. Brilliant for managing finances Reviewed on: 2nd March 2023

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