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NatWest: Basic Account reviews

Name: Basic Account
Rating: 4.61 (2098 reviews)

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4.49

Based on 2,098 reviews, last reviewed 26th Apr 2025

360% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

78%

13%

Latest highest rating:

5

Good very good best and wonderful. Good very good best and wonderful. Reviewed on: 26th April 2025

Latest lowest rating:

2

Functional but Underwhelming I opened an account with NatWest when I first moved to the UK — not out of preference, but because I needed an account with a mainstream bank. Since t... Read more Reviewed on: 11th April 2025

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About this product

The NatWest Basic Current Account is a free account designed for everyday use. Account holders can benefit from a mobile banking app and 24/7 support. There are also overdraft options available.

There are a range of current accounts on the market designed for managing your everyday finances. What better way to understand which one’s right for you, than by hearing from existing customers? We collect NatWest Basic Current Account reviews to help you make an informed decision when choosing your new account.

Find out how long account holders have had their Basic Current Accounts with NatWest. Read about the main pros and cons of the account. Learn how responsive the customer service team is and how quickly customer issues are resolved. Read about the mobile banking app and the features it provides. Find out if existing customers would recommend the account to family and friends. Browse our NatWest Basic Current Account reviews to find the ones most useful to you.

If you have a Basic Current Account with NatWest, share your experience on Smart Money People. Tell us why you chose this account and how satisfied you’ve been so far. Is this your main bank account? If you use the mobile banking app, which features do you find the most useful? Don’t forget to include any experiences you’ve had with the customer service team. If you’ve had an overdraft on your account, tell us about your experience with it. Whether good or bad, write an honest NatWest Basic Current Account review today. Together, we can help people like you make better financial decisions.

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NatWest Basic Account reviews (2098)

Online banking

Natwest had the easiest banking online I’ve ever experienced Reviewed on: 21st February 2023

Simple

The reason I am with Natwest now is down to the simplicity of the mobile banking app. Everything is there and looking after my money has never been easier. Reviewed on: 21st February 2023

Great back up support

Excellent Customer Service, I feel my money is protected and support are quick to advise of any movement in accounts. Easy to contact, also make online banking seem safe. Thank you Nat West Reviewed on: 21st February 2023

Natwest is the best

The app is easy to use, if I need to phone for help the staff are very knowledgeable about their products even going into the bank the waiting time is short the staff are always ready to help with the simplest of questions. Reviewed on: 21st February 2023

convenient

Very quick and easy way when you on the move. Reliability always Reviewed on: 21st February 2023

Best

I am really impressed by the professionalism that i was given by them Reviewed on: 21st February 2023

I appreciate NatWest constant improvement

They are a modern bank. They make the experience as easy as possible and transparent. They also contact every now and then to check if I need help, etc… Reviewed on: 21st February 2023

First and last

The only bank that gave me the opportunity and accepted me with no history when I was seeking to open account. Have been faithful to me all the way Reviewed on: 21st February 2023

Brilliant App

Fast and very easy to use Best app Reviewed on: 21st February 2023

Good ,excellent

Excellently ,friendly ,quick learning Reviewed on: 21st February 2023

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