Smart Money People Logo

NatWest: Everyday account reviews

4.52
Based on 2,123 reviews, last reviewed 26th Feb 2026
1800% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
78%
See only 4 star reviews
13%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

Easy to use app, convenient everyday account. Easy to use app, convenient everyday account. However, customer service can be a hit or miss Reviewed on: 19th February 2026
Xenia G's avatar
Xenia G

Latest lowest rating:

1

Frighteningly bad Extremely poor customer service and frighteningly bad to be made promises which never are fulfilled. Reviewed on: 26th February 2026
Mr S's avatar
Mr S

About this product

The NatWest Everyday account is a basic current account.

There’s no monthly fee for the Everyday account. If you meet the eligibility criteria, you can get a short-term overdraft. Manage your account online or via the NatWest mobile app.

NatWest Everyday account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

Review NatWest: Everyday account now

Help others make smarter decisions by sharing your own experience. Write a review

NatWest Everyday account reviews (2123)

Incredibly easy to use and very good support

5
The UI is incredibly easy to use and easy to find what ever it is you’re looking for. Also the customer service Is wonderful! Also has amazing security. Can’t thank them enough Reviewed on: 21st February 2023

Great banking!

5
Easy, simple banking with the app and online banking. Reviewed on: 21st February 2023

Good service

5
I've been with this bank for quite a few years and I have been very happy with it . The staff are very helpful Reviewed on: 21st February 2023

outstanding

5
love natwest, great bank, very accessible and customer service is great Reviewed on: 21st February 2023

The best among the rest

5
So Far I Have Encountered Any Difficulties I Can Say The Bank is Good and Excellent Reviewed on: 21st February 2023

Great service, quick solution

5
Any problems or issues I’ve had have always been quickly sorted and well explained Reviewed on: 21st February 2023

great bank

4
excellent service in the many years ive been. a customer disapointed however with the dispute a payment side because they never respond to emails Reviewed on: 21st February 2023

No frills current account

3
I have no DD or use for this account other than the fact there’s an actual branch in my town Reviewed on: 21st February 2023

Excellent

5
Very very helpful bank all time Reviewed on: 21st February 2023

Brilliant bank

5
Very polite helpful seats willing to get stuff sorted Reviewed on: 21st February 2023

Do you have a different NatWest product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from NatWest?

  • Life Insurance

    from NatWest 5.00 from 3 reviews
    NatWest
  • Tracker Rate Mortgage

    from NatWest 5.00 from 5 reviews
    NatWest
  • Rooster card

    from NatWest 4.93 from 15430 reviews
    NatWest
    View all products