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NatWest: Basic Account reviews

4.50
Based on 2,098 reviews, last reviewed 26th Apr 2025
360% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
78%
See only 4 star reviews
13%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

Good very good best and wonderful. Good very good best and wonderful. Reviewed on: 26th April 2025
Krishnendu Paul's avatar
Krishnendu Paul

Latest lowest rating:

2

Functional but Underwhelming I opened an account with NatWest when I first moved to the UK — not out of preference, but because I needed an account with a mainstream bank. Since t... Read more Reviewed on: 11th April 2025
Eric U's avatar
Eric U

About this product

The NatWest Basic Current Account is a free account designed for everyday use. Account holders can benefit from a mobile banking app and 24/7 support. There are also overdraft options available.

There are a range of current accounts on the market designed for managing your everyday finances. What better way to understand which one’s right for you, than by hearing from existing customers? We collect NatWest Basic Current Account reviews to help you make an informed decision when choosing your new account.

Find out how long account holders have had their Basic Current Accounts with NatWest. Read about the main pros and cons of the account. Learn how responsive the customer service team is and how quickly customer issues are resolved. Read about the mobile banking app and the features it provides. Find out if existing customers would recommend the account to family and friends. Browse our NatWest Basic Current Account reviews to find the ones most useful to you.

If you have a Basic Current Account with NatWest, share your experience on Smart Money People. Tell us why you chose this account and how satisfied you’ve been so far. Is this your main bank account? If you use the mobile banking app, which features do you find the most useful? Don’t forget to include any experiences you’ve had with the customer service team. If you’ve had an overdraft on your account, tell us about your experience with it. Whether good or bad, write an honest NatWest Basic Current Account review today. Together, we can help people like you make better financial decisions.

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NatWest Basic Account reviews (2098)

Excellent bank account

5
The basic account of NatWest is excellent and with the bank app I can check and make payments any where in UK or in Europe. Easy to use and user friendly the application is great. Reviewed on: 21st February 2023

Brilliant and very supportive

5
Best bank I’ve ever been with, if you’ve got a problem they sort it out straight away. Friendly and patient staff, I would definitely recommend to other people, Amazing. The app is easy to follow as well and very understandable, you can find everything you need and more. Reviewed on: 21st February 2023

Very helpful

5
Always helpful and manages to fix all solutions Reviewed on: 21st February 2023

Great App and very innovative. Definitely listens to customers to enhance service

5
Great App and very innovative. Definitely listens to customers to enhance service. Keep evolving Reviewed on: 21st February 2023

Bank staff

5
Always very helpful and kind when I have trouble always there to help and support x Reviewed on: 21st February 2023

All good

5
Convenient and easy to navigate Reviewed on: 21st February 2023

Great service.

5
Very attentive staff, polite and friendly, they take time to explain things to you and deliver a great service. Reviewed on: 21st February 2023

Easy

5
Easy to use , very friendly and open to help in any situation. Reviewed on: 21st February 2023

Lovely friendly bank

5
Never had a problem which wasn’t easily sorted in a very friendly was Reviewed on: 21st February 2023

Happy with NatWest

5
Highly recommend The app is very good and easy to access Reviewed on: 21st February 2023

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