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NatWest: Everyday account reviews

Name: Everyday account
Rating: 4.34 (2141 reviews)

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4.33

Based on 2,141 reviews, last reviewed 14th Jun 2026

28% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

78%

13%

Latest highest rating:

5

Great service and friendly staff Great service and friendly staff Reviewed on: 14th June 2026

Latest lowest rating:

2

Cancelled my account on a serious ground They cancelled my account on a spurious ground and in fact no reason was ever provided. . Their actions. caused me a lot of inconvenience, unnecessar... Read more Reviewed on: 18th April 2026

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About this product

The NatWest Everyday account is a basic current account.

There’s no monthly fee for the Everyday account. If you meet the eligibility criteria, you can get a short-term overdraft. Manage your account online or via the NatWest mobile app.

NatWest Everyday account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Everyday account reviews (2141)

Very good bank

Everything very easy and friendly staff. Reviewed on: 20th February 2023

An amazing experience

I have banked with NatWest for almost 20 years and would recommend them to anyone. The online banking and mobile app are so easy to use and if you need help there is someone to talk easily Reviewed on: 20th February 2023

The staff are very welcome and friendly

There are kinds and sweet and easy to talk too Reviewed on: 20th February 2023

So easy to use banking app and user friendly

Anything I need to do is quick and easy while also feeling very safe and looked after Reviewed on: 20th February 2023

Simplicity

Changed to Natwest 14 years ago. Never looked back. No regrets. Reviewed on: 20th February 2023

5 star

Brilliant app good bank wouldn't ever change it Reviewed on: 20th February 2023

Quick setup

Natwest has a quick system to open up a new bank account. This is good for people that has never has had a bank account setup before. Reviewed on: 20th February 2023

Good service

App is very easy to use and help is only a phone call away which I always find easy to talk to Reviewed on: 20th February 2023

Good and straightforward Bank

Natwest are really nice and easy to be with. Their app is nice and straightforward to use, no complications. I have had no difficulties or problems with using this bank. Reviewed on: 20th February 2023

In this day and age.

I've been with NatWest years, never been let down on any issue. I'm elderly now and sometimes forget little things. I locked myself out of my account last week but was helped to get back with a telephone call, which is hard, for me. I don't normally use the phone being Deaf with a Cochlear Implant, NatWest listened, was patient and sorted the problem. In this day and age people don't normally have time to help elderly people who forget things, NatWest did listen, solved problem. Thank you. Reviewed on: 20th February 2023

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