Smart Money People Logo

NatWest: Basic Account reviews

4.51
Based on 2,101 reviews, last reviewed 15th Jun 2025
74% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
78%
See only 4 star reviews
13%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

Brilliant and well easy to use easy to understand... Brilliant and well easy to use easy to understand Reviewed on: 15th June 2025
Ricky G's avatar
Ricky G

Latest lowest rating:

2

Functional but Underwhelming I opened an account with NatWest when I first moved to the UK — not out of preference, but because I needed an account with a mainstream bank. Since t... Read more Reviewed on: 11th April 2025
Eric U's avatar
Eric U

About this product

The NatWest Basic Current Account is a free account designed for everyday use. Account holders can benefit from a mobile banking app and 24/7 support. There are also overdraft options available.

There are a range of current accounts on the market designed for managing your everyday finances. What better way to understand which one’s right for you, than by hearing from existing customers? We collect NatWest Basic Current Account reviews to help you make an informed decision when choosing your new account.

Find out how long account holders have had their Basic Current Accounts with NatWest. Read about the main pros and cons of the account. Learn how responsive the customer service team is and how quickly customer issues are resolved. Read about the mobile banking app and the features it provides. Find out if existing customers would recommend the account to family and friends. Browse our NatWest Basic Current Account reviews to find the ones most useful to you.

If you have a Basic Current Account with NatWest, share your experience on Smart Money People. Tell us why you chose this account and how satisfied you’ve been so far. Is this your main bank account? If you use the mobile banking app, which features do you find the most useful? Don’t forget to include any experiences you’ve had with the customer service team. If you’ve had an overdraft on your account, tell us about your experience with it. Whether good or bad, write an honest NatWest Basic Current Account review today. Together, we can help people like you make better financial decisions.

Review NatWest: Basic Account now

Help others make smarter decisions by sharing your own experience. Write a review

NatWest Basic Account reviews (2101)

Great bank, app, service and mortgage rate.

5
I have been a NatWest customer for a decade, having a mortgage and a saving account. Super happy with it. Reviewed on: 19th February 2023

The best bank

5
I like it, because fast and cheap Reviewed on: 19th February 2023

Easy to use account

5
Have been a customer for over 12 years, online and app banking is modern and NatWest continues to update its service and products. Reliable bank. Reviewed on: 19th February 2023

Good service

5
Excellent on line and face to face banking Reviewed on: 19th February 2023

First Class service

5
Great experience. Great security. Reviewed on: 19th February 2023

Good bank

5
9/10 could be a 10 but no cripto adoption Reviewed on: 19th February 2023

Great

5
Members of the staff - brilliant, app - quick, transparent and no problems, best bank Reviewed on: 19th February 2023

Excellent App

5
I Love this NatWest app as it keeps me up to date with all my transactions and alerts if necessary. Reviewed on: 19th February 2023

Very good

4
Good service and support. I 'll definitely tell my friends Reviewed on: 19th February 2023

Best Bank

5
Been with natwest over 50 years always treated with respect and very helpful in explaining things in plain English Reviewed on: 19th February 2023

Do you have a different NatWest product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from NatWest?

  • Life Insurance

    from NatWest 5.00 from 3 reviews
    NatWest
  • Tracker Rate Mortgage

    from NatWest 5.00 from 5 reviews
    NatWest
  • Natwest Rooster Money

    from NatWest 4.92 from 13255 reviews
    NatWest
    View all products