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NatWest: Basic Account reviews

4.51
Based on 2,101 reviews, last reviewed 15th Jun 2025
79% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
78%
See only 4 star reviews
13%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

Brilliant and well easy to use easy to understand... Brilliant and well easy to use easy to understand Reviewed on: 15th June 2025
Ricky G's avatar
Ricky G

Latest lowest rating:

2

Functional but Underwhelming I opened an account with NatWest when I first moved to the UK — not out of preference, but because I needed an account with a mainstream bank. Since t... Read more Reviewed on: 11th April 2025
Eric U's avatar
Eric U

About this product

The NatWest Basic Current Account is a free account designed for everyday use. Account holders can benefit from a mobile banking app and 24/7 support. There are also overdraft options available.

There are a range of current accounts on the market designed for managing your everyday finances. What better way to understand which one’s right for you, than by hearing from existing customers? We collect NatWest Basic Current Account reviews to help you make an informed decision when choosing your new account.

Find out how long account holders have had their Basic Current Accounts with NatWest. Read about the main pros and cons of the account. Learn how responsive the customer service team is and how quickly customer issues are resolved. Read about the mobile banking app and the features it provides. Find out if existing customers would recommend the account to family and friends. Browse our NatWest Basic Current Account reviews to find the ones most useful to you.

If you have a Basic Current Account with NatWest, share your experience on Smart Money People. Tell us why you chose this account and how satisfied you’ve been so far. Is this your main bank account? If you use the mobile banking app, which features do you find the most useful? Don’t forget to include any experiences you’ve had with the customer service team. If you’ve had an overdraft on your account, tell us about your experience with it. Whether good or bad, write an honest NatWest Basic Current Account review today. Together, we can help people like you make better financial decisions.

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NatWest Basic Account reviews (2101)

brilliant

5
Nice and easy platform with so many useful tips and offers. love it Reviewed on: 18th February 2023

Wonderful bank

5
I have been with Natwest for about 20 years plus and they are a wonderful bank. Always communicating and keeping me updated with new and relevant information. Reviewed on: 18th February 2023

comfortable and reliable

5
Користуюсь мобільним додатком все майже рік. Поєднання зручного інтерфейсу и багатоступеневим контролем та високим рівнем надійності. Також в мобільному додатку є можливість користуватись широкими можливостями і доступними послугами банку Reviewed on: 18th February 2023

Best banking

5
I’m glad I’ve joined them and I wouldn’t turn away now Reviewed on: 18th February 2023

Excellent

5
Helpful bank good networking keep it up Reviewed on: 18th February 2023

Great

5
Good online banking Everything you need is on the online app Reviewed on: 18th February 2023

Great app

5
Keeps track of money and helps you stay in buget Reviewed on: 18th February 2023

I love Natwest

5
The Natwest app is very user friendly, I really love it, specially the apply section which shows me the offers. Reviewed on: 18th February 2023

Great

5
I’ve banked with NatWest for approximately 40+ years and have always felt confident about their advice, online banking etc The only downside is them closing my local branch which I am not happy about! Reviewed on: 18th February 2023

Good bank

5
Good bank. Very friendly and helpful when i go into bank. They no queuing or waiting long periods of time to speak to someone. Reviewed on: 18th February 2023

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