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NatWest: Basic Account reviews

Name: Basic Account
Rating: 4.61 (2101 reviews)

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4.51

Based on 2,101 reviews, last reviewed 15th Jun 2025

92% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

78%

13%

Latest highest rating:

5

Brilliant and well easy to use easy to understand... Brilliant and well easy to use easy to understand Reviewed on: 15th June 2025

Latest lowest rating:

2

Functional but Underwhelming I opened an account with NatWest when I first moved to the UK — not out of preference, but because I needed an account with a mainstream bank. Since t... Read more Reviewed on: 11th April 2025

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About this product

The NatWest Basic Current Account is a free account designed for everyday use. Account holders can benefit from a mobile banking app and 24/7 support. There are also overdraft options available.

There are a range of current accounts on the market designed for managing your everyday finances. What better way to understand which one’s right for you, than by hearing from existing customers? We collect NatWest Basic Current Account reviews to help you make an informed decision when choosing your new account.

Find out how long account holders have had their Basic Current Accounts with NatWest. Read about the main pros and cons of the account. Learn how responsive the customer service team is and how quickly customer issues are resolved. Read about the mobile banking app and the features it provides. Find out if existing customers would recommend the account to family and friends. Browse our NatWest Basic Current Account reviews to find the ones most useful to you.

If you have a Basic Current Account with NatWest, share your experience on Smart Money People. Tell us why you chose this account and how satisfied you’ve been so far. Is this your main bank account? If you use the mobile banking app, which features do you find the most useful? Don’t forget to include any experiences you’ve had with the customer service team. If you’ve had an overdraft on your account, tell us about your experience with it. Whether good or bad, write an honest NatWest Basic Current Account review today. Together, we can help people like you make better financial decisions.

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NatWest Basic Account reviews (2101)

I would recommend natwest to anyone

I find natwest the best I have been with natwest about 30 years never had any trouble banking or anything else . Reviewed on: 18th February 2023

happy user

I have been in NATWEST for 4 years and so far only positive impressions. Reviewed on: 18th February 2023

Easy and quick

Best app everyone should use Easy to use Reviewed on: 18th February 2023

Natwest Banking User Review

I've been with Natwest for many years now and don't bank with any other bank. The online banking service allows me total freedom and control of my money at any given point in time. Its quick and easy to manage and banking charges are reasonable and clear. Any time I've had to call customer service or attend in person at a branch, Staff have always been friendly, helpful and professional. In a nut shell, superb service all round thats why for me, there is no other bank than Natwest. Reviewed on: 18th February 2023

Easy to use

The banking staff set up my mobile banking app and have never had any trouble. Very easy to use. Alerts when spending. Instant access to all accounts. I can't fault it. Reviewed on: 18th February 2023

The app.

The app is so easy. I feel very safe using it Reviewed on: 18th February 2023

Good customer care

I like NatWest customer care at my branch. They care for everyone that enters the branch. And a secure way of paying in store and online. Reviewed on: 18th February 2023

Very professional and friendly staff

Very happy with the app and always make you know everything Reviewed on: 18th February 2023

Good

Good bank...An excellent bank with many interesting things Reviewed on: 18th February 2023

Absolutely perfect!

Never encountered an issue with NatWest once in my whole time being with them and would highly recommend them to any of my family and friends!! Reviewed on: 18th February 2023

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