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NatWest: Cash ISA reviews

Name: Cash ISA
Rating: 4.26 (93 reviews)

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4.13

Based on 93 reviews, last reviewed 12th Mar 2025

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

62%

20%

Latest highest rating:

5

Always appointments to discuss money matters Frie... Always appointments to discuss money matters Friendly courteous and I trust them Reviewed on: 12th March 2025

Latest lowest rating:

2

The interest rate on the Help to Buy ISA is very poor. The interest rate on the Help to Buy ISA is very poor. Reviewed on: 23rd November 2024

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About this product

NatWest offers two types of cash ISAs - an instant access cash ISA and a fixed rate cash ISA.

NatWest offer one year or two-year fixed rate cash ISAs which can be opened with £1,000. The NatWest Instant Access ISA can be opened with just £1.

NatWest Cash ISA reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

NatWest Cash ISA reviews (93)

Review of the NatWest, Cash ISA:

Way to Go

I went to St Austell (Cornwall) Branch the staff there have always treated me with consideration. The staff went out of their way to help me with my ISA. Reviewed on: 9th March 2023

Always appointments to discuss money matters Frie...

Always appointments to discuss money matters Friendly courteous and I trust them Reviewed on: 12th March 2025

They are a very caring bank

They are a very caring bank who look after me now and the previous 35 years. Nothing is to much trouble and their advice is always excellent. Reviewed on: 26th February 2025

The interest rate on the Help to Buy ISA is very poor.

The interest rate on the Help to Buy ISA is very poor. Reviewed on: 23rd November 2024

Excellent isa rate and good customer service when I...

Excellent isa rate and good customer service when I reported a bereavement, well done Reviewed on: 24th May 2024

User friendly NatWest app

I like the NatWest app because it’s very user friendly. Reviewed on: 24th May 2024

Absolutely abysmal.

Absolutely abysmal. Terrible service and terrible response from the customer service team. Misleading information and failing system that doesn’t register isa transfers but registers penalties without problems. What a terrible service and bank. Reviewed on: 15th April 2024

Easy cash isa

Easy to open and log in - interest rate could be better Reviewed on: 15th March 2024

Transferred an ISA from another provider to Natwest...

Transferred an ISA from another provider to Natwest , communication was excellent via post, everything clearly detailed and the process went smoothly and quickly. The product itself was market beating. The online app is easy to use an intuitive Reviewed on: 18th February 2024

Amazing ISA

I have had the opportunity to save for my first home through the ISA account . I found this service amazing and I thank the staff at NatWest for helping me set this up Reviewed on: 4th April 2023

No mither no problem

Brilliant bank done well looking after my money and they are really professional. Reviewed on: 21st March 2023

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