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NatWest: Cash ISA reviews

Name: Cash ISA
Rating: 4.26 (93 reviews)

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4.15

Based on 93 reviews, last reviewed 12th Mar 2025

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

62%

20%

Latest highest rating:

5

Always appointments to discuss money matters Frie... Always appointments to discuss money matters Friendly courteous and I trust them Reviewed on: 12th March 2025

Latest lowest rating:

2

The interest rate on the Help to Buy ISA is very poor. The interest rate on the Help to Buy ISA is very poor. Reviewed on: 23rd November 2024

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About this product

NatWest offers two types of cash ISAs - an instant access cash ISA and a fixed rate cash ISA.

NatWest offer one year or two-year fixed rate cash ISAs which can be opened with £1,000. The NatWest Instant Access ISA can be opened with just £1.

NatWest Cash ISA reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Cash ISA reviews (93)

Never had issue

Never had issue. Although interest rates aren't great (no worse than most banks) Customer service is second-to-none. Always helpful. Branches are nice atmosphere too. Reviewed on: 14th February 2016

Interest rates unappealing

I had banked with Natwest all my life. In the last year the ISA inerest rate changed from 0.5% to 0.25% so moved my cash elsewhere. No incentive to stay with Natwest at all. Reviewed on: 22nd January 2016

shame - I used to like natwest but awful pricing for loyal customers

I've been with Natwest 15+ years and always saved/banked with them but every year for last 5 years they have continued to reduce my cash ISA interest rate without fail. It is now a pathetic 0.75% and as a gold account customer (paying £20 p/m) and banking with them for 15+ years I see this as pure profiteering. I have already started to invest my cash elsewhere and will shift my ISA. Then the incentive to continue to bank with them will diminish as competition is fierce for current accounts. Shame on you Natwest, you are taxpayer owned, you should show your loyal (taxpaying) customers a better deal. Reviewed on: 25th January 2015

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Alternative products

Cash ISA
from NS&I 2.86 from 9 reviews
My Choice ISA
from Scottish Friendly 4.14 from 18 reviews
Help to Buy ISA
from Lloyds Bank 4.44 from 7 reviews

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