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NatWest: Cash ISA reviews

4.06
Based on 97 reviews, last reviewed 27th Mar 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
60%
See only 4 star reviews
20%
See only 3 star reviews
8%
See only 2 star reviews
8%
See only 1 star reviews
4%

Latest highest rating:

5

Always been my bank. Always been my bank. Various accounts, reasonable rates. Still got a local branch. Reviewed on: 24th March 2026
Martin Priest's avatar
Martin Priest

Latest lowest rating:

2

The interest rate on the Help to Buy ISA is very poor. The interest rate on the Help to Buy ISA is very poor. Reviewed on: 23rd November 2024
Douglas B's avatar
Douglas B

About this product

NatWest offers two types of cash ISAs - an instant access cash ISA and a fixed rate cash ISA.

NatWest offer one year or two-year fixed rate cash ISAs which can be opened with £1,000. The NatWest Instant Access ISA can be opened with just £1.

NatWest Cash ISA reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Cash ISA reviews (97)

Easy and helpful banking

4
Website is easy to use and is well laid out. Never had a problem using it and would recommend Natwest to others. Reviewed on: 8th January 2019

Great bank!

5
Really easy to open a Help To Buy ISA with Natwest online. I have absolute confidence in them for security and ease of use. Reviewed on: 17th December 2018

Mobile App

5
The app is very easy to use and makes my banking much easier than before, couldn't live without it now. Reviewed on: 5th November 2018

Great online banking services

5
The NatWest app is the best banking app I have ever utilised, everything is there at the touch of a button. You can do everything from check on your direct debits to transferring money between accounts instantly. Love it! Reviewed on: 10th February 2018

Best bank for savers

5
Fantastic in store help, always smiling and showing support Reviewed on: 3rd February 2018

Best bank i've ever used

5
Natwest far outshine all other banks. I would not use another now. Reviewed on: 20th January 2018

Never been unfair

4
Never been unfair, always helpful. Advice gave us the correct product. Reviewed on: 12th January 2018

Dreadful interest rates

2
NatWest offers no incentive to save. I appreciate that base rates are not set by NatWest but the bank profits from the money stored by customers. They should be more fairly compensated, rather than hiding behind low interest rates as an excuse. Other banks are offering many tines more interest. The only positive is the iPhone app which is easy to use and gives plenty of information. Reviewed on: 3rd January 2018

Banking

4
Nice friendly bank easy to deal with Reviewed on: 7th November 2017

Good banking

4
I have been with the bank for more than thirty years and have had no trouble using it. Staff at my branch are always polite and helpful and patient if I have any problems. Reviewed on: 22nd August 2017

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