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NatWest: Select Account reviews

4.36
Based on 717 reviews, last reviewed 29th May 2026
33% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
82%
See only 4 star reviews
11%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
3%

Latest highest rating:

5

Fraudulent activity Keep you updated if they think som Reviewed on: 29th May 2026
Hilary 's avatar
Hilary

Latest lowest rating:

1

ihave been with the bank for over 30 years i had an... ihave been with the bank for over 30 years i had an overdraft which i only got couse there was a mix up with the money they never ever gave me and inc... Read more Reviewed on: 29th May 2025
david cauwood's avatar
david cauwood

About this product

The NatWest Select Account is an award winning basic current account helps you manage your money in one place, with no monthly fee.

The Select Account can be managed via the mobile banking app and there is an option for a short-term overdraft if you meet the eligibility criteria.

NatWest Select Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Select Account reviews (717)

Brilliant

5
So far it’s been brilliant and I also have a savings account with the bank. Customer support has been awesome, thank you and keep it up. Reviewed on: 19th February 2023

Excellent

5
Fantastic service easy to access Reviewed on: 19th February 2023

Best banking app and bank

5
I joined NatWest end of last year. And till this day if there’s any issues with the banking app or card or anything else customer service has been great. And for the banking mobile app it’s great is to follow and security is brilliant. I love the biometric where you put your face in a frame like oval and then blink. It will straight away tell u if your the account holder as it only recognises my eyes faces etc Reviewed on: 19th February 2023

Great dependable Banking app

5
Nat West banking via their app is safe secure and dependable. I don’t ever need yo go into branch anymore, I can do all I need on the app. Updates/new features added quite frequently. Overall I’m very pleased with Nat West and their Banking app. Reviewed on: 19th February 2023

So easy to use and super helpful

5
Amazing app easy for everyone to use and very helpful online support team Reviewed on: 18th February 2023

Easy to Navigate, Clear and Approachable Banking

5
I have been with Natwest for approx 14 years now The app is easy to navigate: everything can be done online and through the app - very safe very secure and I have found that they actively try and help you improve your credit, and compared to previous experiences lend very responsibly all information is clear and understandable no mumbo jumbo! Reviewed on: 18th February 2023

Fuss free banking

5
Great service, app is user friendly, uk call centre Reviewed on: 18th February 2023

NatWest - Excellent Service & Support

5
Excellent service & support at all times, I couldn't ask for more from a bank. Reviewed on: 18th February 2023

Great

5
Excellent staff, and app is very useful Reviewed on: 18th February 2023

Very good service

5
I like Very much natwest bank service, its very easy and highly Security maintained service provider. Reviewed on: 18th February 2023

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