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NatWest: Select Account reviews

Name: Select Account
Rating: 4.56 (711 reviews)

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4.56

Based on 711 reviews, last reviewed 9th Feb 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

82%

11%

Latest highest rating:

5

Good experience Good experience and I recommend it to everyone Reviewed on: 9th February 2026

Latest lowest rating:

1

ihave been with the bank for over 30 years i had an... ihave been with the bank for over 30 years i had an overdraft which i only got couse there was a mix up with the money they never ever gave me and inc... Read more Reviewed on: 29th May 2025

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About this product

The NatWest Select Account is an award winning basic current account helps you manage your money in one place, with no monthly fee.

The Select Account can be managed via the mobile banking app and there is an option for a short-term overdraft if you meet the eligibility criteria.

NatWest Select Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Select Account reviews (711)

Great design

Trustworthy bank with a straightforward mobile app Reviewed on: 10th January 2023

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Don't think you will find a better bank!

Been with natwest for over 20 years, never had an issue with them, good customer service, easy to use app! Have never once thought about changing my bank provider Reviewed on: 11th December 2022

Terrorists

Absolutely terrible bank. They messed up my loan repayments and they are expecting me to pay for their mistake. Law suit! They broke our agreement and they expect me to pay them for what they messed up. I have never missed a payment in my life untill natwest screwed me over. Stay away from these terrorists.they broke our agreement and arrangement, they lied to me consitantly, what created more issues. A issue they created. And they want me to pay them back the erras they created after they lied, missinformed, misleading and failing to contact me to tell me this and that is happening as we agreed upon. Im taking natwest to court and By god help me i WILL sue you for your lying and incompetency and lack of professional integrity, Michael Howes! Reviewed on: 26th November 2022

Appalling

Appalling service. I did a number of transfers to an Acount in my name at another Bank, They went through with no problem but the last time I did the transfer Natwest debited the money from my account but did not transfer it to my specified account and they refuse to put my money back into my account. I need access to my money so I will have to instruct my solicitor to revover my money! unbelievable. Reviewed on: 2nd November 2022

Worst UK bank

Blocking my business and personal account for non reason. I spoke with 5 people and no one knew the answer. Absolutely unprofessional and not reliable bank. Reviewed on: 22nd October 2022

Good app

Easy to manage account with the app, staff usually super helpful and friendly Reviewed on: 12th August 2022

Friendly, helpful, clear, understanding

Staff are always very friendly and welcoming. Questions answered and explained clearly. Very informative. Take good care of you and your finances. Reviewed on: 12th May 2022

Best APP amongst the few crowing my Mobile Phone !

Rich feature functionality & my security at the heart of what they do at NatWest ! Reviewed on: 30th March 2022

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