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NatWest: Reward Account reviews

Name: Reward Account
Rating: 4.83 (950 reviews)

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4.77

Based on 950 reviews, last reviewed 12th Jun 2025

85% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Excellent customer service Excellent customer service always got your back, no problem is to big or to small.An outstanding bank that is always there for it's customers and puts... Read more Reviewed on: 12th June 2025

Latest lowest rating:

1

Reward voucher not accepted, B&Q Exchanged £100 of rewards for a £100 B&Q voucher, however B&Q will not accept the voucher and NatWest won’t cancel the voucher and refund back to the ... Read more Reviewed on: 20th June 2024

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About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

NatWest Reward Account reviews (950)

Review of the NatWest, Reward Account:

Good simple cash back credit card.

Good simple cash back credit card. Used this for many years. Can select when to claim the cash back so can let it build up before I claim it via the app. Easy to use. Reviewed on: 23rd August 2024

Overall great experience

Switching was simple, I got rewarded for it, which is a bonus. Happy with the service and now my account's set up I like the fact it gives you suggestions to support savings etc. Reviewed on: 6th March 2023

Poor

Haven't missed a payment or gone into unauthorised overdraft in 5 years but they still won't give me an overdraft. Reviewed on: 5th March 2023

Mr.N Khan

Its very hellpfull when i need. Thank you verey match, Netwets ! Reviewed on: 5th March 2023

I am extremely happy with my NatWest account

I believe that the NatWest banking app and online banking are extremely straightforward and user friendly, highly recommended. Reviewed on: 5th March 2023

Long-standing Customer

I have been a customer if Natwest since a child. Always had great customer service in the branches I have visited, and I find the online banking (both website and application) easy and convenient to use. Reviewed on: 4th March 2023

Excellent service

Excellent service and a brilliant app. Always innovativing Reviewed on: 3rd March 2023

Best bank

Natwest have the best banking app of all the banks. Works very well and easy to use with all key features to hand. Reviewed on: 3rd March 2023

Best banking app ever used

I'm able to manage all of my banking needs with just a few clicks. Simply great! Reviewed on: 3rd March 2023

Excellent

Easy to use app, excellent customer service Reviewed on: 3rd March 2023

Great account, I can earn Cashback every month.

Mobile app very easy to use. I can see all my accounts together and it’s easy to apply for new accounts. Reviewed on: 3rd March 2023

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