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NatWest: Reward Account reviews

4.77
Based on 950 reviews, last reviewed 12th Jun 2025
90% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
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8%
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1%
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1%
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1%

Latest highest rating:

5

Excellent customer service Excellent customer service always got your back, no problem is to big or to small.An outstanding bank that is always there for it's customers and puts... Read more Reviewed on: 12th June 2025
Tony Estabrook 's avatar
Tony Estabrook

Latest lowest rating:

1

Reward voucher not accepted, B&Q Exchanged £100 of rewards for a £100 B&Q voucher, however B&Q will not accept the voucher and NatWest won’t cancel the voucher and refund back to the ... Read more Reviewed on: 20th June 2024
Geoff N C's avatar
Geoff N C

About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Account reviews (950)

Great account, I can earn Cashback every month.

5
Mobile app very easy to use. I can see all my accounts together and it’s easy to apply for new accounts. Reviewed on: 3rd March 2023

Reliable

5
Always helpful and accommodating. Reviewed on: 2nd March 2023

Works perfectly and I can always get what I need done with ease

5
I have been using this app for years and it always makes it easy yet secure to do what I need. Reviewed on: 2nd March 2023

Helpful

5
I go to Staines and ashford surrey branches and both branches are always help and being to contact the fraud team to Reviewed on: 2nd March 2023

Great service

5
Great product, meets my needs easy to collect rewards Reviewed on: 2nd March 2023

Treated like an individual

5
Switched to NatWest for the app. Best decision ever as I not only gained the financial functionality through the App, I earn rewards. Most importantly I have a personal banker that's forged a supportive guideline to manage and extend my assets. Reviewed on: 1st March 2023

NatWest App

5
If you know how the App works, it's a great tool to use it. I really like this App Reviewed on: 1st March 2023

Great alround product

5
From the easy to use app, rewards from bills to savings when shopping and the new credit score feature. Reviewed on: 1st March 2023

It's alright

5
40 years with the same bank. ........... Reviewed on: 1st March 2023

Great way to get rewards

5
Easy to use reduces cost of banking. Reviewed on: 1st March 2023

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