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NatWest: Reward Account reviews

Name: Reward Account
Rating: 4.83 (950 reviews)

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4.77

Based on 950 reviews, last reviewed 12th Jun 2025

90% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Excellent customer service Excellent customer service always got your back, no problem is to big or to small.An outstanding bank that is always there for it's customers and puts... Read more Reviewed on: 12th June 2025

Latest lowest rating:

1

Reward voucher not accepted, B&Q Exchanged £100 of rewards for a £100 B&Q voucher, however B&Q will not accept the voucher and NatWest won’t cancel the voucher and refund back to the ... Read more Reviewed on: 20th June 2024

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About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Account reviews (950)

Really easy

The NatWest app is excellent and easy to use Reviewed on: 1st March 2023

Excellent

I’ve been using the app since Covid lockdown and it’s been great. It’s easy to use and it helps me to keep track of my account, payments and direct debits. It’s fantastic. Reviewed on: 1st March 2023

Best bank I was with

The mobile app is great, everything in one place and very intuitive in working with. I can see my credit ratings in the app which is very convenient. The bank keeps improving constantly so from the good one they are now simply the best! Reviewed on: 1st March 2023

Awesome A to Z

It's everything a bank and a bank account should be. Flawless from top to bottom. It doesn't only meet stated needs, it even preempt future needs. Can't fault it at all. 10 out of 10! Reviewed on: 28th February 2023

The APP is very easy to navigate

Straight forward navigation, user friendly and easy to access Reviewed on: 28th February 2023

Brilliant

Nay west is easy to talk to and communicate with and the app is brilliant easy to use and keeps getting better. Reviewed on: 28th February 2023

Current account that can do it all

This Reward current account is great for a regular reward. Meeting the Direct Debit terms and signing in to the app often is easy to do. Natwest's mobile app is the best I have used, compared to 5 other large UK banks. I can do everything I need in there - 2 recent highlights are paying in cheques by photo and online chat to chat about security worries. I was connected with a real person quickly and easily. It's great at generating QR codes or links to help split bills with friends. I really haven't used cash for 3 years+ and this app helps. Reviewed on: 28th February 2023

Great family bank

NatWest has something available for everyone in the family with staff ready to work at any time of the day to get you what you need. Reviewed on: 28th February 2023

Best app interface

NatWest app is easy to use and customer service is always available to help. Reviewed on: 28th February 2023

Great Rewards!!

I've been a Reward Account convert for a number of years after being a Natwest customer for over 30 years. They offers available are realistic towards my lifestyle & earn great amounts back into my account. A pleasure to be part of. Reviewed on: 28th February 2023

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