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NatWest: Reward Account reviews

Name: Reward Account
Rating: 4.83 (969 reviews)

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4.77

Based on 969 reviews, last reviewed 3rd Feb 2026

1300% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Excellent Fraud Dpartment Performance When my account was scammed, their fraud department were efficient and sympathetic. The money scammed was returned within 3 days of it leaving my acc... Read more Reviewed on: 3rd February 2026

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025

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About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Account reviews (969)

Reliable

Always helpful and accommodating. Reviewed on: 2nd March 2023

Works perfectly and I can always get what I need done with ease

I have been using this app for years and it always makes it easy yet secure to do what I need. Reviewed on: 2nd March 2023

Helpful

I go to Staines and ashford surrey branches and both branches are always help and being to contact the fraud team to Reviewed on: 2nd March 2023

Great service

Great product, meets my needs easy to collect rewards Reviewed on: 2nd March 2023

Treated like an individual

Switched to NatWest for the app. Best decision ever as I not only gained the financial functionality through the App, I earn rewards. Most importantly I have a personal banker that's forged a supportive guideline to manage and extend my assets. Reviewed on: 1st March 2023

NatWest App

If you know how the App works, it's a great tool to use it. I really like this App Reviewed on: 1st March 2023

Great alround product

From the easy to use app, rewards from bills to savings when shopping and the new credit score feature. Reviewed on: 1st March 2023

It's alright

40 years with the same bank. ........... Reviewed on: 1st March 2023

Great way to get rewards

Easy to use reduces cost of banking. Reviewed on: 1st March 2023

Really easy

The NatWest app is excellent and easy to use Reviewed on: 1st March 2023

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