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NatWest: Reward Silver Account reviews

4.69
Based on 162 reviews, last reviewed 17th Jun 2025
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
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10%
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1%
2 star
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Always there at the end of the phone or in the app w... Always there at the end of the phone or in the app with Cora the helpful ai operator and if Cora can’t help an operator is available to assist Reviewed on: 6th March 2025
Damien N's avatar
Damien N

Latest lowest rating:

1

They do not care about customers They do not care about customers, they do not want to resolve issues, customer service is non existant Reviewed on: 17th June 2025
Alan Wagstaff's avatar
Alan Wagstaff

About this product

NatWest Reward Silver Account reviews (162)

Review of the NatWest, Reward Silver Account:

Good Bank and services

5
Very happy customer for over 10 years with Natwest bank and it's services,including mobile app witch is easy to set up and use. Reviewed on: 26th February 2023

They do not care about customers

1
They do not care about customers, they do not want to resolve issues, customer service is non existant Reviewed on: 17th June 2025

Always there at the end of the phone or in the app w...

5
Always there at the end of the phone or in the app with Cora the helpful ai operator and if Cora can’t help an operator is available to assist Reviewed on: 6th March 2025

Long standing customer

5
Been a Nat West customer for nearly 40 years and have no reason to leave Reviewed on: 13th January 2025

No issues and it pays for itself ultimately

5
No issues and it pays for itself ultimately Reviewed on: 13th October 2024

Mobile phone insurance is a life saver

5
Mobile phone insurance is a life saver Reviewed on: 8th October 2024

Great current account.

5
Great current account. The only bank to have a high street branch in our local town. The staff at the local branch have been there years so we are on first name terms this gives us reassurance our money is safe. Reviewed on: 24th May 2024

Had this account for years with no issues.

5
Had this account for years with no issues. Great value for money. Reviewed on: 13th April 2024

Changed my account from Natwest Black to Silver as w...

5
Changed my account from Natwest Black to Silver as want receiving the expected customer service or benefits Reviewed on: 2nd April 2024

Reward Silver

5
NatWest were excellent at explaining the range of options available and the best accounts for what would suit you. The staff were great very professional and friendly. They would always advise you on what was appropriate and affordable. Reviewed on: 8th June 2023

good account

4
Been with natest quite a few years the reward accounts are really good for insurance anddiscounts inluded in the price also cashback just for logging in once a month Reviewed on: 10th April 2023

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