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NatWest: Reward Silver Account reviews

4.69
Based on 162 reviews, last reviewed 17th Jun 2025
100% decrease in 5 star reviews
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100% increase in 1 star reviews
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2 star
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2%

Latest highest rating:

5

Always there at the end of the phone or in the app w... Always there at the end of the phone or in the app with Cora the helpful ai operator and if Cora can’t help an operator is available to assist Reviewed on: 6th March 2025
Damien N's avatar
Damien N

Latest lowest rating:

1

They do not care about customers They do not care about customers, they do not want to resolve issues, customer service is non existant Reviewed on: 17th June 2025
Alan Wagstaff's avatar
Alan Wagstaff

About this product

The NatWest Reward Silver Account is designed to make your everyday banking more rewarding.

You must be an existing NatWest Current Account holder to apply. There’s a monthly fee and account holders can access a range of benefits. These include European travel insurance, phone insurance and cash or e-Gift Card rewards.

NatWest Reward Silver Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Silver Account reviews (162)

Very good

5
All good very happy with everything Reviewed on: 17th February 2023

Nice banking app, easy to use, friendly staff

5
Friendly communication with banking staff, clear app, working phobe insurance. Im happy Reviewed on: 17th February 2023

Reliable and straight forward banking

5
Used natwest for banking since I was 16, never had any issues and enjoyed my financial journey with them. The services have developed and have kept upto date with modern banking. Will never switch banks as I am more than content with the service they provide. Reviewed on: 16th February 2023

Excellent Rewards

5
With Natwest reward accounts you get the opportunity to get paid for when you spend. Reviewed on: 15th February 2023

Fantastic bank

5
Great bank, always go one step further to help out. The rewards are great from the silver account. Reviewed on: 1st February 2023

Great and Reliable services

5
Ive been with Natwest since 2008 and find it very easy and intuitive to navigate through their online and mobile app platforms. Cust services always very helpful over the phone and at branch too. Excellent experience overall. Reviewed on: 1st February 2023

Very good

5
Excellent app that lets you do all sorts Reviewed on: 23rd January 2023

Simple, secure, and easy to use

5
I have been a customer with NatWest for 20 years and downloaded the app as soon as it was made available. The app has come along leaps and bounds since the beginning. I really like the added security features with the face ID and the blink feature. (I have been a victim of fraud before and this makes me feel secure in using the app). The additional features such as the chatbot and the easy apply for other products that it recommends for me personally have helped me weigh up different credit card options. Really enjoy using it and have recommended it to friends and family. Reviewed on: 19th January 2023

Brilliant all round

5
Mobile app is great and the features that go along with it! Reviewed on: 19th January 2023

No brainer

5
As someone who enjoyed travelling abroad regularly to different places in Europe, the NatWest Reward Silver current account was a real no brainer for me. And the cashback rewards are a real benefit in the current cost of living crisis. Reviewed on: 18th January 2023

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