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NatWest: Natwest Rooster Money reviews

Name: Natwest Rooster Money
Rating: 4.91 (13255 reviews)

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4.92

Based on 13,255 reviews, last reviewed 15th May 2025

29% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

4

User friendly good customer support User friendly good customer support Reviewed on: 15th May 2025

Latest lowest rating:

1

Happy Always helpful and friendly, easy to deal with Always helpful and friendly, easy to deal with Reviewed on: 16th April 2025

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About this product

Our RoosterMoney Pocket Money App reviews can help you to find out what life as a RoosterMoney customer is really like. And if you have experience of using this product, why not write your review on Smart Money People today?

NatWest Natwest Rooster Money reviews (13255)

Review of the NatWest, Natwest Rooster Money:

Excellent card for learning your children to contro...

Excellent card for learning your children to control and spend money Reviewed on: 7th April 2024

The app is very easy to use and all the information...

The app is very easy to use and all the information is there Reviewed on: 26th April 2025

I have used Rooster money for some time now.

I have used Rooster money for some time now. I've now got both of my daughters their own bank card. Makes things simple and easy. No worry about your kids loosing money. Also, gets them use to using one. Reviewed on: 25th April 2025

Best bank I worked with

Every time I’ve had to deal with NatWest customer service I was happy with the service and I did recommended NatWest to all my friends. Thank you! Reviewed on: 24th April 2025

Best lender

I have had my mortgage from NatWest for about 15 years and never an issue. Reviewed on: 24th April 2025

I've got complete confidence and feel able to engage...

I've got complete confidence and feel able to engage with my children positively about their money skills, and budgeting skills, which has a direct effect on the whole family. Reviewed on: 23rd April 2025

Great way to manage kids pocket money

Rooster Money is an easy to use app. Pocket money, rewards for chores and other top-ups are easy to manage, and the children love having a card to make payments. Reviewed on: 23rd April 2025

All Good, No Issues Encountered - Would Recommend

All Good, No Issues Encountered - Would Recommend Reviewed on: 23rd April 2025

Excellent service .

Excellent service . Well recommended Reviewed on: 23rd April 2025

Ease of using a Rooster Card.

Easy to set up and use. If you're already a NatWest customer then there is no fee for the Rooster card. Very easy to transfer money and keep an eye on what is being spent. Reviewed on: 23rd April 2025

Early or late - Rooster’s been great

Before and throughout the Rooster staff have been responsive and informative. They have always checked if the responses they have provided to our queries are sufficient. we had a couple of issues with overpayment and they guided us through the process. It’s got to the point now when if there is a problem or question about the account I or my son have, I know there will be someone there to get back to us really quickly. To be frank, I don’t know any service or utility provider that has such a dependable and responsive customer service team - and that’s saying something these days. No waiting for ages, no deferment to another section or department just straightforward answers and and as I say always the follow up - have we resolved your problem. Reviewed on: 22nd April 2025

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