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NEST: Workplace Pensions reviews

Name: Workplace Pensions
Rating: 2.94 (33 reviews)

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2.76

Based on 33 reviews, last reviewed 12th Jun 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

33%

18%

2 star

46%

Latest highest rating:

4

I used NEST for a years before i changed jobs. I used NEST for a years before i changed jobs. I had to register with a new pension scheme and decided to move my previous earnings to current scheme.... Read more Reviewed on: 12th June 2025

Latest lowest rating:

1

Good luck getting your money Absolute nightmare if you are ever enrolled into this company cancel. I have asked for my pension pot to be paid and all they have done is attempt to ... Read more Reviewed on: 1st October 2024

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About this product

NEST Workplace Pensions reviews (33)

Review of the NEST, Workplace Pensions:

BEWARE Almost impossible to get your money out

It has been very difficult to access my pension pot. They claim it takes two weeks to receive the payout but it’s now been well over a month and they still haven’t paid. When I contact support they claim to have limited information on the status. They just constantly come up with new requests for additional information - what seem like blatant ploys to delay paying me the money they have taken from me over the years - atrocious! I will keep you updated on progress. UPDATE It’s now taken another 11 days. They sent me a letter with a code that I have to read to them over the phone. But when I call them to do that, customer service says they are not trained to take the code and a special department has to take it. But they can’t put me through to that department and I can’t call that department, they have to call me! They promised that department would call same or next day but that didn’t happen of course. And so it goes on!!! At last I got to speak to the department that can take the code from me over the phone, which they did. Then they told me they now pass the request on to another department who will hopefully 'pick it up' within a few days. Then within another few days that department will set a payment date sometime in the future (no guarantee when). Then once the payment date is set it should take 5 days (from then payment date) for them to send me my money. So basically still no fixed timescale because they have to set payment date which is floating. An unbelievable process that is obviously designed to delay the payment of money back to contributors, while hiding behind the excuse of security! If you need to take money, out of your pension pot, in a couple of years time I suggest you start the process now! It’s now another two weeks and still no progress. Despite promising to set a payment date they have not done it. When ever I call the retirement team they are not available to answer any questions. It just goes on and on. Avoid this company like the plague! Reviewed on: 26th July 2023

Quality Pension Service

Provides a sound pension service that I'm very satisfied with, easy to use on-line facility, and approachable if need be. Reviewed on: 14th July 2023

Standard

The nest pension is an acceptable product which is easy to set up and details projections for your retirement. I would recommend this product. Reviewed on: 1st June 2023

Awful

Jumping through hoops to get my own money. It appears they put as many obstacles in my way to stop me. This money is mine not yours so just give me my money back Reviewed on: 22nd April 2023

Pension

Easy to manage online. Easy to transfer in other pensions. Reviewed on: 5th April 2023

0 star review

So hard to make ammendments, my previous employer has made a mistake in regards to my date of birth and now I don't have access to my pension without jumping through really hard hoops that I just can't be assed with. Reviewed on: 25th March 2023

Workplace pension

Just an average pension to have, set up by the workplace. Nothing special Reviewed on: 9th March 2023

A trustworthy workplace pension

Even though it's fairly mandatory I've found Nest easy to navigate and use. I'm happy with the fees which seem reasonable and the service I've received when transferring other pensions in to be sound and reliable. Reviewed on: 30th January 2023

Worse company I ever experienced

The customer service is useless, not recommended at all Reviewed on: 30th October 2022

Headache

They couldn't of made it more complicated if they tried. Slow poorly designed website. Cant pay over the phone and it can take 5 days for online payments to clear! As an employer I would strongly suggest using another pensions site. Reviewed on: 25th August 2022

Pension

Great work place pension keep adding your funds from other companies in the past Reviewed on: 6th March 2022

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NEST: Workplace Pensions reviews

No new 5 star reviews

No new 1 star reviews

Latest highest rating:

4

Latest lowest rating:

1

About this product

NEST Workplace Pensions reviews (33)

BEWARE Almost impossible to get your money out

Quality Pension Service

Standard

Awful

Pension

0 star review

Workplace pension

A trustworthy workplace pension

Worse company I ever experienced

Headache

Pension

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