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Newbury Building Society: Savings reviews

View other Newbury Building Society products
4.88
Based on 8,715 reviews, last reviewed 30th Apr 2026
81% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Amazing customer service I was served by Bridget at the Abingdon branch and she was really helpful and knowledgeable. Reviewed on: 30th April 2026
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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
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Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Review Newbury Building Society: Savings now

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Newbury Building Society Savings reviews (8716)

In branch service review

5
Excellent service, clear explanations from Rachel. Reviewed on: 30th April 2025
Reply from Newbury Building Society We really appreciate you taking the time to leave us a review, we have passed on your feedback to Rachel who will be so pleased to hear it. Response date: 9th May 2025
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Newbury Building Society

In branch service review

5
Your phone needs to be answer quickest. I dislike sitting in menu systems for ten or more minutes. Reviewed on: 30th April 2025
Reply from Newbury Building Society Thank you for taking time to leave us feedback - we are sorry that your call was not answered quickly, we will look into that as it is not our normal service level. Response date: 9th May 2025
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Newbury Building Society

In branch service review

5
Nice patient advisor, explained everything nicely and simply. Reviewed on: 30th April 2025
Reply from Newbury Building Society Thank you for taking the time to leave us a review, we really do appreciate it. Response date: 9th May 2025
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Newbury Building Society

In branch service review

5
Very efficient meeting with Rachel, who was very helpful. Reviewed on: 30th April 2025
Reply from Newbury Building Society We really appreciate you taking the time to leave us a review, we have passed on your feedback to Rachel who will be so pleased to hear it. Response date: 9th May 2025
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Newbury Building Society

In branch service review

5
Very good experience jack is very helpful. Reviewed on: 30th April 2025
Reply from Newbury Building Society We really appreciate you taking the time to leave us a review, we have passed on your feedback to Jack who will be so pleased to hear it. Response date: 9th May 2025
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Newbury Building Society

In branch service review

5
Jack was very helpful in advising what accounts I should pay funds into. Reviewed on: 30th April 2025
Reply from Newbury Building Society We really appreciate you taking the time to leave us a review, we have passed on your feedback to Jack who will be so pleased to hear it. Response date: 9th May 2025
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Newbury Building Society

In branch service review

5
very easy to talk to Lauren and dealt with our enquires very well. Reviewed on: 30th April 2025
Reply from Newbury Building Society We really appreciate you taking the time to leave us a review, we have passed on your feedback to Lauren who will be so pleased to hear it. Response date: 9th May 2025
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Newbury Building Society

In branch service review

5
They say from small accounts large needs grow. I started small savings and added as my income changed. Reviewed on: 30th April 2025
Reply from Newbury Building Society We really appreciate you taking the time to leave us a review, thank you! Response date: 9th May 2025
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Newbury Building Society

In branch service review

5
Always efficient and great that branch is local. Reviewed on: 30th April 2025
Reply from Newbury Building Society We really appreciate you taking the time to leave us a review, thank you! Response date: 9th May 2025
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Newbury Building Society

In branch service review

5
They are very good and get straight to what you need to do. Reviewed on: 30th April 2025
Reply from Newbury Building Society Thank you for taking the time to leave us a review, we really do appreciate it. Response date: 9th May 2025
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Newbury Building Society

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