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Newbury Building Society: Savings reviews

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4.89
Based on 8,677 reviews, last reviewed 6th Mar 2026
65% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Newbury BS Basingstoke. Newbury BS Basingstoke.Lovely helpful lady, Hannah, very kind and explained everything. Reviewed on: 6th March 2026
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PB

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Newbury Building Society Savings reviews (8677)

In branch service review

5
The friendliness of staff and their knowledge. Cant think of anything to improve. Reviewed on: 30th April 2025
Reply from Newbury Building Society Thank you for taking the time to leave us a review, we really do appreciate it. Response date: 9th May 2025
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Newbury Building Society

In branch service review

5
Very pleasant to deal with good explanation. Reviewed on: 30th April 2025
Reply from Newbury Building Society We really appreciate you taking the time to leave us a review, thank you! Response date: 9th May 2025
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Newbury Building Society

In branch service review

5
Friendly, helpful staff. Local branch very convenient. Passbooks are great. Interest rates could be better. Reviewed on: 30th April 2025
Reply from Newbury Building Society Thank you for taking the time to leave us a review, we really do appreciate it. Response date: 9th May 2025
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Newbury Building Society

In branch service review

5
Transaction at counter made easy with a smile. Thank you Tasha. Reviewed on: 30th April 2025
Reply from Newbury Building Society We really appreciate you taking the time to leave us a review, we have passed on your feedback to Tasha who will be so pleased to hear it. Response date: 9th May 2025
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Newbury Building Society

In branch service review

5
very efficient and helpful Thank you. Reviewed on: 30th April 2025
Reply from Newbury Building Society We really appreciate you taking the time to leave us a review, thank you! Response date: 9th May 2025
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Newbury Building Society

In branch service review

5
Great communication and help, lovely staff. Reviewed on: 30th April 2025
Reply from Newbury Building Society Thank you for taking the time to leave us a review, we really do appreciate it. Response date: 9th May 2025
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Newbury Building Society

In branch service review

5
Love the face to face customer service. Reviewed on: 30th April 2025
Reply from Newbury Building Society We really appreciate you taking the time to leave us a review, thank you! Response date: 9th May 2025
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Newbury Building Society

In branch service review

5
Is perfect for what I need at the moment. Reviewed on: 30th April 2025
Reply from Newbury Building Society Thank you for taking the time to leave us a review, we really do appreciate it. Response date: 9th May 2025
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Newbury Building Society

In branch service review

5
When arranged an appointment on the phone the necessary paper work was ready!. Reviewed on: 30th April 2025
Reply from Newbury Building Society Thank you for taking the time to leave us a review, we really do appreciate it. Response date: 9th May 2025
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Newbury Building Society

In branch service review

5
Very helpful but system seems long winded I was there for 2 hours!. Cup of coffee would have been nice. Reviewed on: 30th April 2025
Reply from Newbury Building Society Thank you for taking time to leave us feedback - we are sorry that you were waiting so long, we will look into that as it is not our normal service level. Response date: 9th May 2025
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Newbury Building Society

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