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Newbury Building Society: Savings reviews

4.88
Based on 8,715 reviews, last reviewed 30th Apr 2026
81% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
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0%

Latest highest rating:

5

Amazing customer service I was served by Bridget at the Abingdon branch and she was really helpful and knowledgeable. Reviewed on: 30th April 2026
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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
Jean B's avatar
Jean B

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8716)

In branch service review

5
Lauren was extremely helpful and informative from the moment we spoke on the phone to greeting us with a smile. Reviewed on: 30th April 2025
Reply from Newbury Building Society We really appreciate you taking the time to leave us a review, we have passed on your feedback to Lauren who will be so pleased to hear it. Response date: 9th May 2025
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Newbury Building Society

In branch service review

5
Staff are very helpful, pleasant and friendly. Smart environment. Reviewed on: 30th April 2025
Reply from Newbury Building Society We really appreciate you taking the time to leave us a review, thank you! Response date: 9th May 2025
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Newbury Building Society

In branch service review

5
Bryony was very helpful we could not of done it without her, fantastic lady. Reviewed on: 30th April 2025
Reply from Newbury Building Society We really appreciate you taking the time to leave us a review, we have passed on your feedback to Bryony who will be so pleased to hear it. Response date: 9th May 2025
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Newbury Building Society

In branch service review

5
Brilliant, lovely staff so helpful. Reviewed on: 30th April 2025
Reply from Newbury Building Society We really appreciate you taking the time to leave us a review, thank you! Response date: 9th May 2025
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Newbury Building Society

In branch service review

5
Very friendly and easy to deal with no issues dealing well with the training. Good luck going forward. Reviewed on: 30th April 2025
Reply from Newbury Building Society We really appreciate you taking the time to leave us a review, thank you! Response date: 9th May 2025
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Newbury Building Society

In branch service review

5
All good friendly efficient staff. Reviewed on: 30th April 2025
Reply from Newbury Building Society We really appreciate you taking the time to leave us a review, thank you! Response date: 9th May 2025
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Newbury Building Society

In branch service review

5
I like the clear explanations of the accounts and I like the personal counter service. Reviewed on: 30th April 2025
Reply from Newbury Building Society Thank you for taking the time to leave us a review, we really do appreciate it. Response date: 9th May 2025
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Newbury Building Society

In branch service review

5
We were happy to have a face to face contact and explanation of products available, friendly staff very helpful. Reviewed on: 30th April 2025
Reply from Newbury Building Society Thank you for taking the time to leave us a review, we really do appreciate it. Response date: 9th May 2025
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Newbury Building Society

In branch service review

5
Explanation of accounts was excellent. Friendly and polite. Reviewed on: 30th April 2025
Reply from Newbury Building Society Thank you for taking the time to leave us a review, we really do appreciate it. Response date: 9th May 2025
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Newbury Building Society

In branch service review

5
Very friendly and all explained well. Reviewed on: 30th April 2025
Reply from Newbury Building Society We really appreciate you taking the time to leave us a review, thank you! Response date: 9th May 2025
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Newbury Building Society

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