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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8789 reviews)

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4.89

Based on 8,789 reviews, last reviewed 28th Aug 2026

4% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Customer service is exemplary but isa interest remai... Customer service is exemplary but isa interest remains rather cautious Reviewed on: 28th August 2026

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Review Newbury Building Society: Savings now

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Newbury Building Society Savings reviews (8789)

In branch service review

Service from Tracey was excellent. We go to other providers for savers with better rates. Reviewed on: 30th April 2025

Reply from Newbury Building Society We really appreciate you taking the time to leave us a review, we have passed on your feedback to Tracey who will be so pleased to hear it. Response date: 9th May 2025

In branch service review

Very obliging, helpful and explained everything clearly. Reviewed on: 30th April 2025

Reply from Newbury Building Society Thank you for taking the time to leave us a review, we really do appreciate it. Response date: 9th May 2025

In branch service review

Wanted to transfer money from 2 exiting accounts into a new ISA helpful. Reviewed on: 30th April 2025

Reply from Newbury Building Society We really appreciate you taking the time to leave us a review, thank you! Response date: 9th May 2025

In branch service review

Very helpful and friendly staff. Reviewed on: 30th April 2025

Reply from Newbury Building Society Thank you for taking the time to leave us a review, we really do appreciate it. Response date: 9th May 2025

In branch service review

Glad you're still on the high street. Reviewed on: 30th April 2025

Reply from Newbury Building Society We really appreciate you taking the time to leave us a review, thank you! Response date: 9th May 2025

In branch service review

Dawn, was excellent, polite, smartly presented knowledgeable and patient as was Tracy, all members of the team. I have speaker to. Reviewed on: 30th April 2025

Reply from Newbury Building Society We really appreciate you taking the time to leave us a review, we have passed on your feedback to Dawn and Tracy who will be so pleased to hear it. Response date: 9th May 2025

In branch service review

Friendly helpful staff. Andover office easy to get to still using passbook. So easy. Reviewed on: 30th April 2025

Reply from Newbury Building Society We really appreciate you taking the time to leave us a review, we have passed on your feedback to the Andover team who will be so pleased to hear it. Response date: 9th May 2025

In branch service review

Excellent and informative service. Explained all my options and very helpful choosing the right products for needs. Reviewed on: 30th April 2025

Reply from Newbury Building Society We really appreciate you taking the time to leave us a review, thank you! Response date: 9th May 2025

In branch service review

Friendly staff and helpful cannot fault service. Reviewed on: 30th April 2025

Reply from Newbury Building Society We really appreciate you taking the time to leave us a review, thank you! Response date: 9th May 2025

A bank where you communicate with people.

I've always found the staff to be very helpful, but more importantly you communicate with people rather than bots or automated systems. There are no frustrations of dealing with machines who don't understand your problem and give unhelpful nonesense responses or simply terminate the 'conversation'. Reviewed on: 28th April 2025

Reply from Newbury Building Society Hi thank you for taking the time to leave us a review, we really do appreciate it. Response date: 28th April 2025

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Newbury Building Society: Savings reviews

4% decrease in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Newbury Building Society: Savings now

Newbury Building Society Savings reviews (8789)

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

A bank where you communicate with people.

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

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