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Newbury Building Society: Savings reviews

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4.88
Based on 8,718 reviews, last reviewed 6th May 2026
80% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

So personal. So personal. Very nice to talk with a member of staff face to face. Reviewed on: 6th May 2026
Verified source

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
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Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8719)

In branch service review

5
Lovely service in Thatcham branch. Jack dealt with my enquiries and was very professional and very knowledgeable. Reviewed on: 31st March 2025
Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025
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Newbury Building Society

In branch service review

5
Local, branch available, friendly staff. Reviewed on: 31st March 2025
Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025
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Newbury Building Society

In branch service review

5
Very good service. Customer advice service was good. Reviewed on: 31st March 2025
Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025
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Newbury Building Society

In branch service review

5
Face-to-face service from staff. Reviewed on: 31st March 2025
Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025
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Newbury Building Society

In branch service review

5
I like the friendliness and the help given on visits to the branch. Reviewed on: 31st March 2025
Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025
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Newbury Building Society

In branch service review

5
Lovely branch with helpful, friendly staff. Reviewed on: 31st March 2025
Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025
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Newbury Building Society

In branch service review

5
Always very helpful and friendly. I'm a wheelchair user and staff are always willing to help. Reviewed on: 31st March 2025
Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025
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Newbury Building Society

In branch service review

5
Had a meeting with Jack and they were very helpful and knowledgeable. Reviewed on: 31st March 2025
Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025
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Newbury Building Society

In branch service review

5
Very friendly staff. Sometimes I'm unsure about opening times but can ring. Generally very satisfied. Reviewed on: 31st March 2025
Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025
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Newbury Building Society

In branch service review

5
I like face-to-face better than the telephone or internet. Newbury is here in Wokingham readily available. Reviewed on: 31st March 2025
Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025
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Newbury Building Society

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