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Newbury Building Society: Savings reviews

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4.88

Based on 8,719 reviews, last reviewed 6th May 2026

80% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

7%

1%

0%

0%

Latest highest rating:

5

Helpful highly efficient and not corporate. Helpful highly efficient and not corporate. Reviewed on: 6th May 2026

Verified source

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Review Newbury Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Newbury Building Society Savings reviews (8720)

In branch service review

5

Good service with helpful, polite staff. Reviewed on: 28th February 2025

Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we're glad you had a positive experience with us. Response date: 12th March 2025

In branch service review

5

Very helpful and friendly and very good at explaining the best I can invest my money. Reviewed on: 28th February 2025

Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we're glad you had a positive experience with us. Response date: 12th March 2025

In branch service review

5

Always receive a first-class service by all staff - friendly and efficient. Reviewed on: 28th February 2025

Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we're glad you had a positive experience with us. Response date: 12th March 2025

In branch service review

5

The staff here at Newbury are always so helpful, polite and go out of the way. Reviewed on: 28th February 2025

Reply from Newbury Building Society Hi, we really appreciate you taking the time to leave us a review, we're glad you had a positive experience with us. Response date: 12th March 2025

In branch service review

5

Why not use 2-factor authentication on online account management?. Reviewed on: 28th February 2025

Reply from Newbury Building Society Hi, we really appreciate you taking the time to leave us a review, we're glad you had a positive experience with us. Response date: 12th March 2025

In branch service review

5

I've received excellent and very quick service. NVS is very accessible and Rachel was particularly helpful again today. Reviewed on: 28th February 2025

Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Rachel, who will be so pleased to hear them. Response date: 12th March 2025

In branch service review

5

Helpful, friendly staff. Very accomodating. Reviewed on: 28th February 2025

Reply from Newbury Building Society Hi, we really appreciate you taking the time to leave us a review, we're glad you had a positive experience with us. Response date: 12th March 2025

In branch service review

5

Informative staff/accomodated us when we did not have an appointment. Reviewed on: 28th February 2025

Reply from Newbury Building Society Hi, we really appreciate you taking the time to leave us a review, we're glad you had a positive experience with us. Response date: 12th March 2025

In branch service review

5

Staff very accomodating and fitted us in last minute. Reviewed on: 28th February 2025

Reply from Newbury Building Society Hi, we really appreciate you taking the time to leave us a review, we're glad you had a positive experience with us. Response date: 12th March 2025

In branch service review

3

I had a good experience with Laura in Basingstoke today. Reviewed on: 28th February 2025

Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Laura, who will be so pleased to hear them. Response date: 12th March 2025

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