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Newbury Building Society: Savings reviews

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4.88

Based on 8,720 reviews, last reviewed 7th May 2026

80% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

7%

1%

0%

0%

Latest highest rating:

5

Always polite and efficient Always polite and efficient at Didcot branch Reviewed on: 7th May 2026

Verified source

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Help others make smarter decisions by sharing your own experience.

Newbury Building Society Savings reviews (8720)

In branch service review

5

Great customer service from Amy and Vess. Reviewed on: 28th February 2025

Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Amy and Vess, who will be so pleased to hear them. Response date: 12th March 2025

In branch service review

5

Excellent service and advice given. All questions answered. Reviewed on: 28th February 2025

Reply from Newbury Building Society Hi, we really appreciate you taking the time to leave us a review, we're glad you had a positive experience with us. Response date: 12th March 2025

In branch service review

4

Staff seem to be very efficient and helpful in explaining the options available. Reviewed on: 28th February 2025

Reply from Newbury Building Society Hi, we really appreciate you taking the time to leave us a review, we're glad you had a positive experience with us. Response date: 12th March 2025

In branch service review

4

We thought everything went well. Reviewed on: 28th February 2025

Reply from Newbury Building Society Hi, we really appreciate you taking the time to leave us a review, we're glad you had a positive experience with us. Response date: 12th March 2025

In branch service review

5

Newbury BS actually had staff who had the time to speak to me - the Nationwide did not. Reviewed on: 28th February 2025

Reply from Newbury Building Society Hi, we really appreciate you taking the time to leave us a review, we're glad you had a positive experience with us. Response date: 12th March 2025

In branch service review

5

Glad they're still on the high street. Reviewed on: 28th February 2025

Reply from Newbury Building Society Hi, we really appreciate you taking the time to leave us a review, we're glad you had a positive experience with us. Response date: 12th March 2025

In branch service review

5

Service always fantastic. Higher rates of interest needed. Reviewed on: 28th February 2025

Reply from Newbury Building Society Hi, we really appreciate you taking the time to leave us a review, we're glad you had a positive experience with us. Response date: 12th March 2025

In branch service review

5

Always helpful with all aspects. Reviewed on: 28th February 2025

Reply from Newbury Building Society Hi, we really appreciate you taking the time to leave us a review, we're glad you had a positive experience with us. Response date: 12th March 2025

In branch service review

5

Polite and efficient staff - good job well done. Reviewed on: 28th February 2025

Reply from Newbury Building Society Hi, we really appreciate you taking the time to leave us a review, we're glad you had a positive experience with us. Response date: 12th March 2025

In branch service review

5

Leif was very polite and helpful. Reviewed on: 28th February 2025

Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Leif, who will be so pleased to hear them. Response date: 12th March 2025

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