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Newbury Building Society: Savings reviews

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4.88
Based on 8,720 reviews, last reviewed 7th May 2026
80% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Always polite and efficient Always polite and efficient at Didcot branch Reviewed on: 7th May 2026
Verified source

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
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Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8720)

In branch service review

5
Leah was very helpful when registering the death of my mother. Thank you to all staff for their help. Reviewed on: 28th February 2025
Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Leah, who will be so pleased to hear them. Response date: 12th March 2025
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Newbury Building Society

In branch service review

5
Very knowledgeable staff. Very efficient and friendly. Reviewed on: 28th February 2025
Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we're glad you had a positive experience with us. Response date: 12th March 2025
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Newbury Building Society

In branch service review

5
I can access you easily and have suitable accounts for my savings. Reviewed on: 28th February 2025
Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we're glad you had a positive experience with us. Response date: 12th March 2025
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Newbury Building Society

In branch service review

5
You couldn't do better. Service and knowledge excellent, given in a friendly manner. Reviewed on: 28th February 2025
Reply from Newbury Building Society Hi, we really appreciate you taking the time to leave us a review, we're glad you had a positive experience with us. Response date: 12th March 2025
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Newbury Building Society

In branch service review

5
Honesty and easiness of which account was best for me and helped set it all up. Reviewed on: 28th February 2025
Reply from Newbury Building Society Hi, we really appreciate you taking the time to leave us a review, we're glad you had a positive experience with us. Response date: 12th March 2025
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Newbury Building Society

In branch service review

5
Staff friendly and expert knowledge but very approachable and treated you as an individual. Excellent interest rates. Everything very clearly explained. Only one thing - the passbooks are a little old-fashioned. Reviewed on: 28th February 2025
Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we're glad you had a positive experience with us. Response date: 12th March 2025
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Newbury Building Society

In branch service review

5
Good advice, so pleased with the service. Reviewed on: 28th February 2025
Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we're glad you had a positive experience with us. Response date: 12th March 2025
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Newbury Building Society

In branch service review

5
All enquiries answered promptly without having to listen to noise!! Speaking to a real person. Reviewed on: 28th February 2025
Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we're glad you had a positive experience with us. Response date: 12th March 2025
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Newbury Building Society

In branch service review

5
Vess gave me a better rate of interest on my ISA account. Reviewed on: 28th February 2025
Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Vess, who will be so pleased to hear them. Response date: 12th March 2025
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Newbury Building Society

In branch service review

4
Pleased there is a store on the high street. Reviewed on: 28th February 2025
Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we're glad you had a positive experience with us. Response date: 12th March 2025
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Newbury Building Society

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