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Newbury Building Society: Savings reviews

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4.89
Based on 8,679 reviews, last reviewed 12th Mar 2026
65% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Unbeatable face to face service Opening hours are fantastic on the high street. I can see a person face to face, they still have passbooks and have qualified savings advisers who are... Read more Reviewed on: 12th March 2026
Rachel H's avatar
Rachel H

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Newbury Building Society Savings reviews (8679)

Welcome change from most retail banking

5
Very easy to book and subsequently change/manage my appointment. I was welcomed and not kept waiting. Leah thoroughly explained the products on offer and answered all questions i had. Reviewed on: 4th February 2025
Walter's avatar
Walter
Reply from Newbury Building Society Hi Walter - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Leah, who will be so pleased to hear them. Response date: 5th February 2025
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Newbury Building Society

In branch service review

5
You were brilliant and your source couldn't be improved upon. Reviewed on: 31st January 2025

In branch service review

5
Excellent informative support and guidance. I arrived late in the day and was dealt with professionally and with no fuss. Reviewed on: 31st January 2025
Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025
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Newbury Building Society

In branch service review

5
Very convenient location, helpful staff and good savings rates. Reviewed on: 31st January 2025
Reply from Newbury Building Society Thank you for your lovely feedback! We're so glad to hear you had a great experience. It means a lot to us and motivates our team to keep delivering excellent service. Response date: 5th June 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
Friendly staff and very accommodating. Reviewed on: 31st January 2025

In branch service review

5
Great service, great staff and good rates compared to others on high street. Reviewed on: 31st January 2025
Reply from Newbury Building Society Thank you for your lovely feedback! We're so glad to hear you had a great experience. It means a lot to us and motivates our team to keep delivering excellent service. Response date: 5th June 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
Very professional, went through all the details clearly. Reviewed on: 31st January 2025
Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
The phone meeting was very good and worked well. Don't use the post office as the details took too long. Reviewed on: 31st January 2025
Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
Efficient and friendly service always. Reviewed on: 31st January 2025

In branch service review

5
When we arrived and said we wanted to open savings account the lady on counter was not very welcoming and said we needed an appointment. Reviewed on: 31st January 2025

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