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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.90 (8751 reviews)

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4.90

Based on 8,749 reviews, last reviewed 23rd Jun 2026

55% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Changing accounts. I asked about account with higher interest and was immediately helped - all very quick and efficient Reviewed on: 23rd June 2026

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8751)

Opening a new Senior ISA.

I was opening a new Senior ISA. The employee was very knowledgeable, friendly and helpful. Reviewed on: 14th February 2025

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Response date: 17th February 2025

We just popped in for advice, were seen within minut...

We just popped in for advice, were seen within minutes and taken into an office we explained what we wanted and came out 45 minutes later with an account opened and happy Reviewed on: 7th February 2025

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Response date: 17th February 2025

Welcome change from most retail banking

Very easy to book and subsequently change/manage my appointment. I was welcomed and not kept waiting. Leah thoroughly explained the products on offer and answered all questions i had. Reviewed on: 4th February 2025

Reply from Newbury Building Society Hi Walter - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Leah, who will be so pleased to hear them. Response date: 5th February 2025

In branch service review

You were brilliant and your source couldn't be improved upon. Reviewed on: 31st January 2025

In branch service review

Excellent informative support and guidance. I arrived late in the day and was dealt with professionally and with no fuss. Reviewed on: 31st January 2025

Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025

In branch service review

Very convenient location, helpful staff and good savings rates. Reviewed on: 31st January 2025

Reply from Newbury Building Society Thank you for your lovely feedback! We're so glad to hear you had a great experience. It means a lot to us and motivates our team to keep delivering excellent service. Response date: 5th June 2025

In branch service review

Friendly staff and very accommodating. Reviewed on: 31st January 2025

In branch service review

Great service, great staff and good rates compared to others on high street. Reviewed on: 31st January 2025

In branch service review

Very professional, went through all the details clearly. Reviewed on: 31st January 2025

Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025

In branch service review

The phone meeting was very good and worked well. Don't use the post office as the details took too long. Reviewed on: 31st January 2025

Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025

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Newbury Building Society: Savings reviews

55% decrease in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Newbury Building Society: Savings now

Newbury Building Society Savings reviews (8751)

Opening a new Senior ISA.

We just popped in for advice, were seen within minut...

Welcome change from most retail banking

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

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