Smart Money People Logo

Newbury Building Society: Savings reviews

4.89
Based on 8,679 reviews, last reviewed 12th Mar 2026
65% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Unbeatable face to face service Opening hours are fantastic on the high street. I can see a person face to face, they still have passbooks and have qualified savings advisers who are... Read more Reviewed on: 12th March 2026
Rachel H's avatar
Rachel H

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025
Verified source

About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Review Newbury Building Society: Savings now

Help others make smarter decisions by sharing your own experience. Write a review

Newbury Building Society Savings reviews (8679)

Phone call to Alton Branch for help.

5
Initial phone call to Alton Branch, then able to complete transactions by post and online. Reviewed on: 10th January 2025
Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 13th January 2025
Newbury Building Society Logo
Newbury Building Society

Ken was really helpful and explained everything clea...

5
Ken was really helpful and explained everything clearly. Reviewed on: 7th January 2025
Reply from Newbury Building Society Hi Julia, thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Ken, who will be so pleased to hear them. Response date: 8th January 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
Friendly staff. Easy access in Thatcham. Reviewed on: 31st December 2024
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 7th January 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
I like that it is friendly and easy to get to a branch. Reviewed on: 31st December 2024
Reply from Newbury Building Society Thanks for taking the time to leave us a review, we really do appreciate it. Response date: 7th January 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
Always a pleasure to come into branch. Reviewed on: 31st December 2024
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 7th January 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
When I log into online banking it would be helpful if there was a box on the screen to say how much I had left to save that tax year. Reviewed on: 31st December 2024
Reply from Newbury Building Society Thank you for taking the time to leave feedback - that's a great idea we will pass onto our development team thank you! Response date: 7th January 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
OK as it is, with no problems to date with accounts. Staff always very helpful and friendly. Reviewed on: 31st December 2024
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 7th January 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
Staff are very helpful, great office, products are easy to understand. Reviewed on: 31st December 2024
Reply from Newbury Building Society Thanks for taking the time to leave us a review, we really do appreciate it. Response date: 7th January 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
James was very helpful and everything was done with ease. Reviewed on: 31st December 2024
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with James, who will be so pleased to hear them. Response date: 7th January 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
Everything suits our needs. Staff always helpful and friendly. Reviewed on: 31st December 2024
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 10th January 2025
Newbury Building Society Logo
Newbury Building Society

Do you have a different Newbury Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Newbury Building Society?

    View all products