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Newbury Building Society: Savings reviews

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4.88
Based on 8,722 reviews, last reviewed 8th May 2026
79% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Was late at the Branch. Was late at the Branch. Manager kindly, saw me even I did not have an appointment.. I really appriciate and i had a great welcome. Reviewed on: 8th May 2026
Verified source

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
Jean B's avatar
Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8722)

In branch service review

5
Excellent. The staff are always very helpful in the Basingstoke branch. Reviewed on: 29th November 2024

In branch service review

4
Offer great counter service and passbooks. Reviewed on: 29th November 2024

In branch service review

5
Always good customer service and excellent savings accounts. Reviewed on: 29th November 2024

In branch service review

5
We have received excellent treatment and advice. We come to the Newbury because they use passbooks. Reviewed on: 29th November 2024

In branch service review

5
Very helpful, sorted our accounts out today - we are some very happy customers. Reviewed on: 29th November 2024

In branch service review

5
Karen has been very helpful with me today - sorted and advised me well on my accounts. Reviewed on: 29th November 2024

In branch service review

5
I feel very comfortable with the staff, all vert helpful, with excellent advice. Reviewed on: 29th November 2024

In branch service review

5
Very polite and very helpful ladies in Basingstoke. Reviewed on: 29th November 2024

In branch service review

5
Laura was extremely helpful with all my questions. Reviewed on: 29th November 2024

In branch service review

5
Very helpful staff. Slight delay getting an appointment though. Reviewed on: 29th November 2024

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