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Newbury Building Society: Savings reviews

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4.88
Based on 8,722 reviews, last reviewed 8th May 2026
79% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Was late at the Branch. Was late at the Branch. Manager kindly, saw me even I did not have an appointment.. I really appriciate and i had a great welcome. Reviewed on: 8th May 2026
Verified source

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
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Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8722)

In branch service review

5
Prefer savings account with passbook rather than internet. Branch is calm and relaxed with good customer service. Reviewed on: 29th November 2024
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 4th December 2024
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Newbury Building Society

In branch service review

5
Great products and professional staff. Great to have a physical building society to visit. Reviewed on: 29th November 2024
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 4th December 2024
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Newbury Building Society

In branch service review

5
Always very good advice receibed. Very friendly and helpful staff. Reviewed on: 29th November 2024
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 4th December 2024
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
Lovely new office in Winchester and lovely staff. Reviewed on: 29th November 2024

In branch service review

5
Really lovely surroundings - bright, light and airy. Excellent as always. Reviewed on: 29th November 2024

In branch service review

5
Very customer focused. Excellent customer service. Reviewed on: 29th November 2024

In branch service review

5
Very polite, helpful and exceptional service. Reviewed on: 29th November 2024

In branch service review

4
Staff were very helpful. Prepaid envelope (first class) supplied took 4 days to get to you caused me huge worry and time wasted visiting my bank and calling you. Staff were very helpful to find a way to help out, but the money didn't arrive in my account in time to transfer out same day. Could you improve this in the future?. Reviewed on: 29th November 2024

In branch service review

3
When I first came into the branch I spoke with two staff members who gave different answers which was confusing. Reviewed on: 29th November 2024

In branch service review

5
Lisa, Tasha and Louise have been so helpful at a difficult time for our family. Reviewed on: 29th November 2024

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