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Newbury Building Society: Savings reviews

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4.88
Based on 8,722 reviews, last reviewed 8th May 2026
79% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Was late at the Branch. Was late at the Branch. Manager kindly, saw me even I did not have an appointment.. I really appriciate and i had a great welcome. Reviewed on: 8th May 2026
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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
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Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8722)

In branch service review

5
Very easy access to customer services, it is nice to be served by a person rather than having to do everything online. Reviewed on: 31st October 2024
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Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 1st November 2024
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Newbury Building Society

In branch service review

5
I cannot fault any of your colleagues - they are all exemplary. Reviewed on: 31st October 2024
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Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 8th November 2024
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Newbury Building Society

In branch service review

5
Very good service - Connor was very helpful and professional. Reviewed on: 31st October 2024
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Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it and will share your comments with Connor, who will be so pleased to read them. Response date: 1st November 2024
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Newbury Building Society

In branch service review

5
I have existing accounts and so knew the service would be good. Connor was friendly, knowledgeable and very kind. Reviewed on: 31st October 2024
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Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it and will share your comments with Connor, who will be so pleased to read them. Response date: 1st November 2024
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Newbury Building Society

In branch service review

5
I came without an appointment and was treated with flexibility, kindness and respect. Reviewed on: 31st October 2024
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Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 1st November 2024
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Newbury Building Society

In branch service review

4
Ackim was exceptionally helpful and professional in sorting out my savings accounts. Reviewed on: 31st October 2024
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Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. We will share your comments with Akim, who will be so pleased to read them. Response date: 1st November 2024
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Newbury Building Society

In branch service review

5
Good informed personal service - no hassle or waiting. Reviewed on: 31st October 2024
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Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it! Response date: 1st November 2024
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Newbury Building Society

In branch service review

5
I came in to open up an ISA, and staff gave excellent advice. Reviewed on: 31st October 2024
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Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 1st November 2024
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Newbury Building Society

In branch service review

5
I found Sarah very easy to deal with, staff have a very friendly disposition. Reviewed on: 31st October 2024
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Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. We will share your comments with Sarah, who will be so pleased to read them. Response date: 1st November 2024
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Newbury Building Society

In branch service review

5
I saw Sarah yesterday to open a savings account for my granddaughter, she was so friendly and made it all so easy. You certainly don't get that service online!. Reviewed on: 31st October 2024
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Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. We will share your comments with Sarah, who will be so pleased to read them. Response date: 1st November 2024
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Newbury Building Society

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