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Newbury Building Society: Savings reviews

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4.88

Based on 8,722 reviews, last reviewed 8th May 2026

79% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

7%

1%

0%

0%

Latest highest rating:

5

Was late at the Branch. Was late at the Branch. Manager kindly, saw me even I did not have an appointment.. I really appriciate and i had a great welcome. Reviewed on: 8th May 2026

Verified source

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Review Newbury Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Newbury Building Society Savings reviews (8722)

In branch service review

5

I have been with NBS for 65 years abd have always been treated well. Reviewed on: 31st October 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback, and thank you for your loyalty over the years, we really do appreciate it. Response date: 1st November 2024

In branch service review

5

Friendly, and nothing needs to change. Reviewed on: 31st October 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. Response date: 1st November 2024

In branch service review

5

Clean and a larger office now. Friendly service. Reviewed on: 31st October 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. Response date: 1st November 2024

In branch service review

5

Adam was very helpful and smiley. Reviewed on: 31st October 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. We will share your comments with Adam, who will be so pleased to hear them. Response date: 1st November 2024

In branch service review

5

Staff are always friendly, helpful, knowledgeable - would highly recommend to family and friends. Reviewed on: 31st October 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. Response date: 1st November 2024

In branch service review

5

Always an absolute pleasure to go into branch. Reviewed on: 31st October 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. Response date: 1st November 2024

In branch service review

5

Very good service and very knowledgeable. Reviewed on: 31st October 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. Response date: 1st November 2024

In branch service review

5

Very good with very knowledgeable staff. Reviewed on: 31st October 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 8th November 2024

In branch service review

5

Excellent service, quick and efficient, polite and courteous. It's great to have a local branch. Reviewed on: 31st October 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. Response date: 1st November 2024

In branch service review

5

Jack in Thatcham is very friendly and helpful. Reviewed on: 31st October 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. We will share your comments with Jack, who will be so pleased to read them. Response date: 1st November 2024

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