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Newbury Building Society: Savings reviews

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4.88
Based on 8,722 reviews, last reviewed 8th May 2026
79% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Was late at the Branch. Was late at the Branch. Manager kindly, saw me even I did not have an appointment.. I really appriciate and i had a great welcome. Reviewed on: 8th May 2026
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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
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Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8722)

In branch service review

5
Made it very easy and explained everything well. I find saving difficult and this was very helpful. Reviewed on: 31st October 2024
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Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we do appreciate it. Response date: 1st November 2024
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Newbury Building Society

In branch service review

5
Local branch with face-to-face service. Reviewed on: 31st October 2024
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Verified Member
Reply from Newbury Building Society Excellent service, quick and efficient, polite and courteous. It's great to have a local branch. Response date: 1st November 2024
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Newbury Building Society

In branch service review

5
Louisa was amazing. She was so helpful and friendly. Reviewed on: 31st October 2024
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Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it and will share your comments with Louisa, who will be so pleased to read them. Response date: 1st November 2024
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Newbury Building Society

In branch service review

5
I like Rachel, our customer service advisor, she was very helpful and kind. Reviewed on: 31st October 2024
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Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it We will share your comments with Rachel, who will be so pleased to read them. Response date: 1st November 2024
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Newbury Building Society

In branch service review

5
Rachel is very kind and helpful. Reviewed on: 31st October 2024
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Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it We will share your comments with Rachel, who will be so pleased to read them. Response date: 1st November 2024
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Newbury Building Society

In branch service review

5
Very easy and everything explained well. Reviewed on: 31st October 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 1st November 2024
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Newbury Building Society

In branch service review

5
Lauren was friendly, professional and really helpful. Nice lady. Reviewed on: 31st October 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. We will share your comments with Lauren, who will be so pleased to read them, Response date: 1st November 2024
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Newbury Building Society

In branch service review

5
Very friendly, always helpful. It's good to have a face-to-face service available to us. Reviewed on: 31st October 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 1st November 2024
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Newbury Building Society

In branch service review

5
Everything was made simple and straightforward. Reviewed on: 31st October 2024
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Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 8th November 2024
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Newbury Building Society

In branch service review

5
Rachel was helpful and very kind. Reviewed on: 31st October 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. We will share your comments with Rachel, who will be so pleased to read them,. Response date: 1st November 2024
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Newbury Building Society

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