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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.90 (8877 reviews)

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4.90

Based on 8,877 reviews, last reviewed 28th Aug 2026

150% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Customer service is exemplary but isa interest remai... Customer service is exemplary but isa interest remains rather cautious Reviewed on: 28th August 2026

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8789)

Helpful staff

Face to face conversation with a member of staff, who explained everything in detail and gave me time to talk/ask questions. Unsure which account to choose so she took time to explain each one. Very knowledgeable too about other financial matters. Reviewed on: 15th November 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback and for your kind words - we do appreciate it. Response date: 18th November 2024

Good service with very friendly and helpful staff

Good service with very friendly and helpful staff Reviewed on: 15th November 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback - we do appreciate it. Response date: 18th November 2024

Friendly staff, fast, efficient service

Friendly staff, fast, efficient service Reviewed on: 15th November 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback - we do appreciate it. Response date: 18th November 2024

Set up a isa by post.

Set up a isa by post. Account and passbook arrived within days Reviewed on: 8th November 2024

Reply from Newbury Building Society Hi Raymond, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 11th November 2024

Good all round experience from my Newbury advisor

Good all round experience from my Newbury advisor Reviewed on: 6th November 2024

Reply from Newbury Building Society Hi Tim, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 8th November 2024

A smooth operation

All the paperwork had been prepared ready for the appointment, so that the transaction was completed smoothly and efficiently, and in a friendly and welcoming manner. Reviewed on: 2nd November 2024

Reply from Newbury Building Society Hi Peter, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 4th November 2024

New account

Got the forms and did it all online, Reviewed on: 1st November 2024

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 1st November 2024

Old fashiobale customer service

Very helpful and friendly staff, gave good advice on which products were nest for me in and unhurried way Reviewed on: 31st October 2024

Reply from Newbury Building Society Thanks Elaine for taking time to leave feedback - we do appreciate it. Response date: 1st November 2024

In branch service review

Please refurbish more of the branches. Reviewed on: 31st October 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback - we do appreciate it. We have a plan in place to refurbish further branches. We will advise members when this is planned. Response date: 1st November 2024

In branch service review

Always extremely helpful and knowledgeable. Reviewed on: 31st October 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 1st November 2024

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Newbury Building Society: Savings reviews

150% increase in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Newbury Building Society: Savings now

Newbury Building Society Savings reviews (8789)

Helpful staff

Good service with very friendly and helpful staff

Friendly staff, fast, efficient service

Set up a isa by post.

Good all round experience from my Newbury advisor

A smooth operation

New account

Old fashiobale customer service

In branch service review

In branch service review

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

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