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Newbury Building Society: Savings reviews

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4.88
Based on 8,722 reviews, last reviewed 8th May 2026
79% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Was late at the Branch. Was late at the Branch. Manager kindly, saw me even I did not have an appointment.. I really appriciate and i had a great welcome. Reviewed on: 8th May 2026
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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
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Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8722)

In branch service review

5
Very understanding - staff can sympathise and empathise. Face-to-face is important to me. Reviewed on: 31st October 2024
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Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 1st November 2024
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Newbury Building Society

In branch service review

5
Fantastic experience, very good at explaining the different accounts available. Reviewed on: 31st October 2024
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Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 1st November 2024
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Newbury Building Society

In branch service review

5
Great service - but had to wait a while for an appointment. Reviewed on: 31st October 2024
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Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 1st November 2024
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Newbury Building Society

In branch service review

5
To face-to-face service available is worth a fortune. And I love having passbooks rather than online services. And there are local branches. Reviewed on: 31st October 2024
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Verified Member
Reply from Newbury Building Society Thank you so much for your kind words and taking the time to leave feedback - we do appreciate it! Response date: 1st November 2024
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Newbury Building Society

In branch service review

5
It would be good if there was somewhere on the website to say where to return postal applications. Reviewed on: 31st October 2024
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Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it - we will look into this and make sure it is clear! thank you Response date: 1st November 2024
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Newbury Building Society

In branch service review

5
Always very satisfied with my visits to branch, and there are a very good selection of accounts available. Reviewed on: 31st October 2024
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Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreciate it! Response date: 1st November 2024
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Newbury Building Society

In branch service review

5
Easy to do business and set-up the accounts. Reviewed on: 31st October 2024
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Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreciate it! Response date: 1st November 2024
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Newbury Building Society

In branch service review

5
I've always had savings with NBS, ever since I was a child and would never change. Reviewed on: 31st October 2024
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Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreciate it! And thank you for your ongoing support. Response date: 1st November 2024
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Newbury Building Society

In branch service review

5
Daisy and Chloe were most informative and helpful with my money problems. Reviewed on: 31st October 2024
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Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. We will share your comments with Daisy & Choe, who will be so pleased to read them. Response date: 8th November 2024
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Newbury Building Society

In branch service review

5
I have no idea what I am going to do when all your great staff are on leave from Hungerford. Reviewed on: 31st October 2024
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Verified Member
Reply from Newbury Building Society Thank you for your feedback and kind words - don't worry we won't have them all take leave at the same time, someone will be there for you! Response date: 1st November 2024
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Newbury Building Society

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