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Newbury Building Society: Savings reviews

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4.88
Based on 8,722 reviews, last reviewed 8th May 2026
79% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Was late at the Branch. Was late at the Branch. Manager kindly, saw me even I did not have an appointment.. I really appriciate and i had a great welcome. Reviewed on: 8th May 2026
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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
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Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8722)

In branch service review

5
Love the passbook - please keep them. Reviewed on: 31st October 2024
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In branch service review

5
Staff were great and very friendly. Reviewed on: 31st October 2024
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In branch service review

5
Very nice staff, friendly and helpful. Reviewed on: 31st October 2024
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Verified Member

In branch service review

5
Very friendly staff and helpful. Always a pleasure to visit the branch. Reviewed on: 31st October 2024
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In branch service review

5
Doing an ISA transfer into the Society was so easy. Reviewed on: 31st October 2024
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Verified Member

In branch service review

5
Staff are always polite and helpful. Reviewed on: 31st October 2024
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In branch service review

4
Easy to do business with when opening new accounts. Reviewed on: 31st October 2024
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Verified Member

In branch service review

5
I would score you a 10, but then there is no room for improvement. Reviewed on: 31st October 2024
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In branch service review

4
I like being able to walk into the NBS on the high street. Staff were polite and friendly and kept my information secure by meeting me in a separate room when I opened my accounts. Plus it is the only bank in Alton allowing an 8 year old her own account. Reviewed on: 31st October 2024
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Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 13th January 2025
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Newbury Building Society

In branch service review

5
Friendly, professional, knowledgeable and efficicent. Reviewed on: 31st October 2024
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