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Newbury Building Society: Savings reviews

View other Newbury Building Society products
4.89
Based on 8,681 reviews, last reviewed 17th Mar 2026
65% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
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1%
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0%
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Latest highest rating:

5

Still on the high street They're on the high street still, unlike nearly all other banks/building society's and you can pop in with any questions. Reviewed on: 14th March 2026
Amy Purnell's avatar
Amy Purnell

Latest lowest rating:

2

Confusing and awkward online service I expected a fairly low-tech experience, and I thought I would be comfortable with that. However, the reality of applying for a savings account online... Read more Reviewed on: 17th March 2026
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Matt
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Newbury Building Society Savings reviews (8681)

In branch service review

4
Sometimes a bit of a queue, but staff always helpful and polite. Reviewed on: 30th September 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. Response date: 10th October 2024
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Newbury Building Society

In branch service review

5
Very good service, especially from Holly and Jasmine. Reviewed on: 30th September 2024
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Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. Response date: 10th October 2024
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Newbury Building Society

In branch service review

3
Too hard to park. Interest rates weren't competitive for a long time. Problems setting up/changing linked account. Lovely staff though. Reviewed on: 30th September 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. Response date: 10th October 2024
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Newbury Building Society

In branch service review

5
It was nice to have contact with staff face-to-face. Reviewed on: 30th September 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. Response date: 10th October 2024
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Newbury Building Society

In branch service review

5
Fantastic and friendly. So helpful whilst sorting out power of attorney. Reviewed on: 30th September 2024
Verified Member's avatar
Verified Member

In branch service review

5
Very happy with service - everyone is always helpful - and the local branch makes it accessible. Reviewed on: 30th September 2024
Verified Member's avatar
Verified Member

In branch service review

5
Personal service is great and I like the passbook. Reviewed on: 30th September 2024
Verified Member's avatar
Verified Member

In branch service review

5
Dawn and Danni from Andover branch were both very helpful. Reviewed on: 30th September 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Dawn and Danni, who will be so pleased to hear them. Response date: 14th October 2024
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Newbury Building Society

In branch service review

5
Like having a local branch, please keep open. Reviewed on: 30th September 2024
Verified Member's avatar
Verified Member

In branch service review

5
Always superb service, well done. Reviewed on: 30th September 2024
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Verified Member

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