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Newbury Building Society: Savings reviews

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4.88

Based on 8,722 reviews, last reviewed 8th May 2026

79% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

7%

1%

0%

0%

Latest highest rating:

5

Was late at the Branch. Was late at the Branch. Manager kindly, saw me even I did not have an appointment.. I really appriciate and i had a great welcome. Reviewed on: 8th May 2026

Verified source

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Review Newbury Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Newbury Building Society Savings reviews (8722)

In branch service review

5

Staff are friendly and there to help, know what they are doing and are focused on making sure the customer understands. Branch is in Newbury town centre and it is open on a Saturday morning. Reviewed on: 30th September 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreicate it. Response date: 10th October 2024

In branch service review

5

Most helpful, polite, and nothing is too much trouble. Reviewed on: 30th September 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. Response date: 10th October 2024

In branch service review

5

Excellent help. Prompt service at all times. Reviewed on: 30th September 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. Response date: 10th October 2024

In branch service review

5

As always, very friendly and efficient service. Reviewed on: 30th September 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. Response date: 10th October 2024

In branch service review

5

I was thinking it would be more convenient to have a bank card than the passbook. But I do think the passbooks are safe. Reviewed on: 30th September 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. Response date: 10th October 2024

In branch service review

5

We have been with NBS for many years and have always found staff very helpful. Reviewed on: 30th September 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. Response date: 10th October 2024

In branch service review

5

Online account do not show total amounts of all accounts. Reviewed on: 30th September 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. There is a way to view this, do let a member of branch team know and they can assist with this. Response date: 10th October 2024

In branch service review

4

Very good expert advise. Cannot think of how you could improve the service. Reviewed on: 30th September 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. Response date: 10th October 2024

In branch service review

5

Very pleasant customer service experience. Reviewed on: 30th September 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. Response date: 10th October 2024

In branch service review

5

Deborah talked us through our options which were excellent. Reviewed on: 30th September 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. Response date: 10th October 2024

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