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Newbury Building Society: Savings reviews

4.89
Based on 8,681 reviews, last reviewed 17th Mar 2026
65% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
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1%
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0%
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Latest highest rating:

5

Still on the high street They're on the high street still, unlike nearly all other banks/building society's and you can pop in with any questions. Reviewed on: 14th March 2026
Amy Purnell's avatar
Amy Purnell

Latest lowest rating:

2

Confusing and awkward online service I expected a fairly low-tech experience, and I thought I would be comfortable with that. However, the reality of applying for a savings account online... Read more Reviewed on: 17th March 2026
Matt's avatar
Matt

About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Newbury Building Society Savings reviews (8681)

In branch service review

5
You have excellent staff, always greeted with a smile and they know their jobs. Reviewed on: 30th September 2024
Reply from Newbury Building Society Thank you for taking time to leave feedback, and kind words, we appreciate it. Response date: 10th October 2024
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Newbury Building Society

In branch service review

5
A difficult situation but staff were very helpful and understanding. Reviewed on: 30th September 2024
Reply from Newbury Building Society We are so pleased to hear this and thank you for taking time to leave feedback, we appreciate it. Response date: 10th October 2024
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Newbury Building Society

In branch service review

4
I think an updated online system is required. Reviewed on: 30th September 2024
Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. We are constantly looking at how we can improve our online service, please do let us know more detail and we will review what we can do to help. Response date: 10th October 2024
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Newbury Building Society

In branch service review

4
Bradley was attentive and informative. Reviewed on: 30th September 2024
Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. Response date: 10th October 2024
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Newbury Building Society

In branch service review

5
Lots of help and advice when I needed it!. Reviewed on: 30th September 2024
Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. Response date: 10th October 2024
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Newbury Building Society

In branch service review

5
Always very helpful wheneve I pop in. Reviewed on: 30th September 2024
Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. Response date: 10th October 2024
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Newbury Building Society

In branch service review

5
One-to-one is the best way, always professional, smiles and caring. Reviewed on: 30th September 2024
Reply from Newbury Building Society Thank you for taking time to leave feedback, and your kind words, we appreciate it. Response date: 10th October 2024
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Newbury Building Society

In branch service review

5
Nothing to improve, you can go in and leave with a smile. Reviewed on: 30th September 2024
Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. Response date: 10th October 2024
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Newbury Building Society

In branch service review

5
This branch has the best staff. Always helpful. Reviewed on: 30th September 2024
Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. Response date: 10th October 2024
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Newbury Building Society

In branch service review

5
Discussion with Holly about ISA fixed rate bond. All explained very well and Holly was professional and helpful. Reviewed on: 30th September 2024
Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. We will share your comments with Holly, who will be so pleased to read them. Response date: 10th October 2024
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Newbury Building Society

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