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Newbury Building Society: Savings reviews

4.88
Based on 8,722 reviews, last reviewed 8th May 2026
79% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Was late at the Branch. Was late at the Branch. Manager kindly, saw me even I did not have an appointment.. I really appriciate and i had a great welcome. Reviewed on: 8th May 2026
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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
Jean B's avatar
Jean B

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8722)

Quick and easy process

5
Very easy to open a new account. All the steps are fully explained. Reviewed on: 18th October 2024

Very thorough explanation .

5
Very thorough explanation . Jess is very professional Reviewed on: 15th October 2024
Reply from Newbury Building Society Hi Keith, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 15th October 2024
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Newbury Building Society

Helpful and informative and took their time with us

5
Helpful and informative and took their time with us Reviewed on: 14th October 2024
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 14th October 2024
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Newbury Building Society

very efficient process to sign up

5
very efficient process to sign up Reviewed on: 11th October 2024
Reply from Newbury Building Society Hi Tyler, we appreciate the time taken to leave us a review, thank you. Response date: 14th October 2024
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Newbury Building Society

Excellent Service

5
Laura was very informative and friendly. She was able to make suggestions that we weren't aware of. We opened an ISA and a savings account each and the whole process was handled professionally and easily. Reviewed on: 11th October 2024
Reply from Newbury Building Society Hi Linda, we appreciate the time taken to leave us a review, thank you. Response date: 14th October 2024
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Newbury Building Society

Bond accounts

5
Excellent service very patient withus Reviewed on: 11th October 2024
Reply from Newbury Building Society Hi Elizabeth, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 14th October 2024
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Newbury Building Society

Ken was very helpful.

5
Ken was very helpful. Your branch is a pleasant and comfortable environment. Reviewed on: 8th October 2024
Reply from Newbury Building Society Thank you for taking time to provide feedback - we appreciate it and will share your comments with Ken, who will be so pleased to read them. Response date: 9th October 2024
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Newbury Building Society

Lisa was really helpful.

5
Lisa was really helpful. Gave us lots of information. A very pleasant experience Reviewed on: 6th October 2024
Reply from Newbury Building Society Thank you for taking the time to leave feedback, we do appreciate it and will share your comments with Lisa, who will be so pleased to read them. Response date: 10th October 2024
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Newbury Building Society

Account Opening

5
Very efficient system for booking appt to open an account. Friendly staff. Smooth account opening process. Very pleased with the whole process. Reviewed on: 2nd October 2024
Reply from Newbury Building Society Thank you for taking time to leave feedback, we do appreciate it. Response date: 10th October 2024
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Newbury Building Society

In branch service review

5
Excellent service, kind and professional. Reviewed on: 30th September 2024
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreicate it. Response date: 10th October 2024
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Newbury Building Society

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