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Newbury Building Society: Savings reviews

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4.89
Based on 8,681 reviews, last reviewed 17th Mar 2026
65% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Still on the high street They're on the high street still, unlike nearly all other banks/building society's and you can pop in with any questions. Reviewed on: 14th March 2026
Amy Purnell's avatar
Amy Purnell

Latest lowest rating:

2

Confusing and awkward online service I expected a fairly low-tech experience, and I thought I would be comfortable with that. However, the reality of applying for a savings account online... Read more Reviewed on: 17th March 2026
Matt's avatar
Matt
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Newbury Building Society Savings reviews (8681)

In branch service review

5
Opened an account as a new customer - appointment was professional and well handled. Reviewed on: 30th September 2024
Verified Member's avatar
Verified Member

In branch service review

5
Just perfect explanations and easy to set-up account. Reviewed on: 30th September 2024
Verified Member's avatar
Verified Member

In branch service review

5
I always find the staff happy to help no matter what I am doing!. Reviewed on: 30th September 2024
Verified Member's avatar
Verified Member

In branch service review

5
Amazing service as always in the Hungerford branch. Reviewed on: 30th September 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 14th October 2024
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Newbury Building Society

In branch service review

5
I like that you can sit down and talk to a person face-to-face to be served. Reviewed on: 30th September 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreciate it. Response date: 10th October 2024
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Newbury Building Society

In branch service review

5
I like the friendly and helpful staff. Reviewed on: 30th September 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreciate it. Response date: 10th October 2024
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Newbury Building Society

In branch service review

5
Staff always so helpful and polite. Reviewed on: 30th September 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreciate it. Response date: 10th October 2024
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Newbury Building Society

Quick easy and Nicol was very knowledgable and frien...

5
Quick easy and Nicol was very knowledgable and friendly Reviewed on: 28th September 2024
Annie B's avatar
Annie B
Reply from Newbury Building Society Thank you for taking the time to provide feedback, we do appreciate it and will be sure to share your feedback with Nicole, who will be so pleased to read it. Response date: 1st October 2024
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Newbury Building Society

Friendly informative staff thank you

5
Friendly informative staff thank you Reviewed on: 27th September 2024
Clive W's avatar
Clive W
Reply from Newbury Building Society Thank you for taking the time to provide feedback -we appreciate it. Response date: 1st October 2024
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Newbury Building Society

Customer service at its very best

5
A small society but big on customer service. A good range of savings accounts and very helpful staff. Reviewed on: 24th September 2024
Francesca Byrne's avatar
Francesca Byrne
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 25th September 2024
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Newbury Building Society

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