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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8789 reviews)

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4.89

Based on 8,877 reviews, last reviewed 28th Aug 2026

150% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Customer service is exemplary but isa interest remai... Customer service is exemplary but isa interest remains rather cautious Reviewed on: 28th August 2026

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8789)

very efficient process to sign up

very efficient process to sign up Reviewed on: 11th October 2024

Reply from Newbury Building Society Hi Tyler, we appreciate the time taken to leave us a review, thank you. Response date: 14th October 2024

Excellent Service

Laura was very informative and friendly. She was able to make suggestions that we weren't aware of. We opened an ISA and a savings account each and the whole process was handled professionally and easily. Reviewed on: 11th October 2024

Reply from Newbury Building Society Hi Linda, we appreciate the time taken to leave us a review, thank you. Response date: 14th October 2024

Bond accounts

Excellent service very patient withus Reviewed on: 11th October 2024

Reply from Newbury Building Society Hi Elizabeth, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 14th October 2024

Ken was very helpful.

Ken was very helpful. Your branch is a pleasant and comfortable environment. Reviewed on: 8th October 2024

Reply from Newbury Building Society Thank you for taking time to provide feedback - we appreciate it and will share your comments with Ken, who will be so pleased to read them. Response date: 9th October 2024

Lisa was really helpful.

Lisa was really helpful. Gave us lots of information. A very pleasant experience Reviewed on: 6th October 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback, we do appreciate it and will share your comments with Lisa, who will be so pleased to read them. Response date: 10th October 2024

Account Opening

Very efficient system for booking appt to open an account. Friendly staff. Smooth account opening process. Very pleased with the whole process. Reviewed on: 2nd October 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback, we do appreciate it. Response date: 10th October 2024

In branch service review

Excellent service, kind and professional. Reviewed on: 30th September 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreicate it. Response date: 10th October 2024

In branch service review

Staff are friendly and there to help, know what they are doing and are focused on making sure the customer understands. Branch is in Newbury town centre and it is open on a Saturday morning. Reviewed on: 30th September 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreicate it. Response date: 10th October 2024

In branch service review

Most helpful, polite, and nothing is too much trouble. Reviewed on: 30th September 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. Response date: 10th October 2024

In branch service review

Excellent help. Prompt service at all times. Reviewed on: 30th September 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. Response date: 10th October 2024

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View resource hub

Newbury Building Society: Savings reviews

150% increase in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Newbury Building Society: Savings now

Newbury Building Society Savings reviews (8789)

very efficient process to sign up

Excellent Service

Bond accounts

Ken was very helpful.

Lisa was really helpful.

Account Opening

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

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