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Newbury Building Society: Savings reviews

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4.88
Based on 8,722 reviews, last reviewed 8th May 2026
79% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Was late at the Branch. Was late at the Branch. Manager kindly, saw me even I did not have an appointment.. I really appriciate and i had a great welcome. Reviewed on: 8th May 2026
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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
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Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8722)

In branch service review

5
Discussion with Holly about ISA fixed rate bond. All explained very well and Holly was professional and helpful. Reviewed on: 30th September 2024
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Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. We will share your comments with Holly, who will be so pleased to read them. Response date: 10th October 2024
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Newbury Building Society

In branch service review

4
Sometimes a bit of a queue, but staff always helpful and polite. Reviewed on: 30th September 2024
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Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. Response date: 10th October 2024
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Newbury Building Society

In branch service review

5
Very good service, especially from Holly and Jasmine. Reviewed on: 30th September 2024
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Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. Response date: 10th October 2024
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Newbury Building Society

In branch service review

3
Too hard to park. Interest rates weren't competitive for a long time. Problems setting up/changing linked account. Lovely staff though. Reviewed on: 30th September 2024
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Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. Response date: 10th October 2024
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Newbury Building Society

In branch service review

5
It was nice to have contact with staff face-to-face. Reviewed on: 30th September 2024
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Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. Response date: 10th October 2024
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Newbury Building Society

In branch service review

5
Fantastic and friendly. So helpful whilst sorting out power of attorney. Reviewed on: 30th September 2024
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Verified Member

In branch service review

5
Very happy with service - everyone is always helpful - and the local branch makes it accessible. Reviewed on: 30th September 2024
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Verified Member

In branch service review

5
Personal service is great and I like the passbook. Reviewed on: 30th September 2024
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Verified Member

In branch service review

5
Dawn and Danni from Andover branch were both very helpful. Reviewed on: 30th September 2024
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Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Dawn and Danni, who will be so pleased to hear them. Response date: 14th October 2024
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Newbury Building Society

In branch service review

5
Like having a local branch, please keep open. Reviewed on: 30th September 2024
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