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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8789 reviews)

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4.89

Based on 8,877 reviews, last reviewed 28th Aug 2026

150% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Customer service is exemplary but isa interest remai... Customer service is exemplary but isa interest remains rather cautious Reviewed on: 28th August 2026

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8789)

Accou t Opening.

Opening the account online was straight forward and the screens were easy to navigate. Reviewed on: 25th October 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback - we do appreciate it. Response date: 29th October 2024

Fast efficient account opening.

Staff were friendly, fast and efficient when I came in to open a new savings account!!! A very good experience!!! Reviewed on: 25th October 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it! Response date: 29th October 2024

They make it very easy for us to do business with them.

They make it very easy for us to do business with them. Friendly, professional and courteous with an awesome app to help manage our products online. Reviewed on: 25th October 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback, we appreciate it. Great to hear you like the app! Response date: 29th October 2024

Excellent service, and very pleased with initial con...

Excellent service, and very pleased with initial consultation at Basingstoke branch. Reviewed on: 25th October 2024

Reply from Newbury Building Society Thanks for taking the time to leave feedback Bob, we do appreciate it. Response date: 29th October 2024

A very positive experience

I am a completely new customer to Newbury Building Society and decided to make an appointment with them because I was attracted to one of their savings products. I received several email and text reminders before my appointment which was very efficient, and on arrive at the branch, I received a warm welcome. My advisor, Chloe, was friendly and knowledgeable. She didn't rush me at all which made me feel comfortable and she was a good communicator. All-in-all, it was a very positive experience. Reviewed on: 23rd October 2024

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Chloe, who will be so pleased to hear them. Response date: 24th October 2024

First experience of opening a Newbury BS account.

This was our first experience of opening accounts with Newbury BS, we were pleasantly surprised at the competitive interest rates being offered. We live near Basingstoke which has a local NBS branch, so if we have any issues we could call in there. However we opened our accounts online which was very straightforward to do so. Reviewed on: 18th October 2024

Reply from Newbury Building Society Thank you for your kind words and for taking the time to leave feedback - we appreciate it. Response date: 21st October 2024

Finance done the way it should be.

Friendly service by helpful people Reviewed on: 18th October 2024

Reply from Newbury Building Society Thank you for your kind words and for taking the time to leave feedback. Response date: 21st October 2024

Quick and easy process

Very easy to open a new account. All the steps are fully explained. Reviewed on: 18th October 2024

Very thorough explanation .

Very thorough explanation . Jess is very professional Reviewed on: 15th October 2024

Reply from Newbury Building Society Hi Keith, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 15th October 2024

Helpful and informative and took their time with us

Helpful and informative and took their time with us Reviewed on: 14th October 2024

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 14th October 2024

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