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Newbury Building Society: Savings reviews

View other Newbury Building Society products
4.89
Based on 8,789 reviews, last reviewed 28th Aug 2026
150% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Customer service is exemplary but isa interest remai... Customer service is exemplary but isa interest remains rather cautious Reviewed on: 28th August 2026
John S's avatar
John S

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
Jean B's avatar
Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8789)

In branch service review

5
Clear, concise and professional service. Reviewed on: 30th September 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. Response date: 10th October 2024
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Newbury Building Society

In branch service review

5
Good explanation to my daughter (6yo) about bank accounts and the process. Reviewed on: 30th September 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. Response date: 10th October 2024
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Newbury Building Society

In branch service review

5
Rachel explained the savings product to us both very concisely and made us feel very welcome in the branch. Reviewed on: 30th September 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. We will share your comments with Rachel, who will be pleased to read them. Response date: 10th October 2024
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Newbury Building Society

In branch service review

5
Quick and easy process to open accounts. Reviewed on: 30th September 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. Response date: 10th October 2024
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Newbury Building Society

In branch service review

5
Would be better if the interest rates were higher. Reviewed on: 30th September 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. Response date: 10th October 2024
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Newbury Building Society

In branch service review

5
Helpful staff. Deborah was very obliging. Reviewed on: 30th September 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. Response date: 10th October 2024
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Newbury Building Society

In branch service review

5
Very easy to change accounts with excellent advice. Reviewed on: 30th September 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. Response date: 10th October 2024
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Newbury Building Society

In branch service review

5
Deborah was amazingly helpful, professional and informative. Gave me options and the right information I needed to open two new savings accounts. Reviewed on: 30th September 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. We will share your comments with Deborah, who will be so pleased to read them. Response date: 10th October 2024
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Newbury Building Society

In branch service review

5
Feel no privacy with open windows - people can see in - no privacy. Reviewed on: 30th September 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. Please do ask to be seen in a room or different counter position and our team will do all they can to help. Response date: 10th October 2024
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Newbury Building Society

In branch service review

5
All very smooth. Nothing to fault. Reviewed on: 30th September 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. Response date: 10th October 2024
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Newbury Building Society

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