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Newbury Building Society: Savings reviews

4.89
Based on 8,681 reviews, last reviewed 17th Mar 2026
65% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
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7%
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1%
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0%
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Latest highest rating:

5

Still on the high street They're on the high street still, unlike nearly all other banks/building society's and you can pop in with any questions. Reviewed on: 14th March 2026
Amy Purnell's avatar
Amy Purnell

Latest lowest rating:

2

Confusing and awkward online service I expected a fairly low-tech experience, and I thought I would be comfortable with that. However, the reality of applying for a savings account online... Read more Reviewed on: 17th March 2026
Matt's avatar
Matt

About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Newbury Building Society Savings reviews (8681)

New ISA Investment

5
My wife and I opened a new ISA, impressed with the simplicity of the application form. Furthermore, pleasant surprise with the speedy turn round and received the payment books the next day. Reviewed on: 6th September 2024
Reply from Newbury Building Society Hi John, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 11th September 2024
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Newbury Building Society

In branch service review

5
Very happy with my experience. I must add I was quite concerned on receiving my books today (05/09) as the envelope was completely open down one side!. Reviewed on: 5th September 2024
Reply from Newbury Building Society We are sorry to hear that. Please do check with branch if you have any concerns,. Response date: 10th October 2024
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Newbury Building Society

Excellent customer care

5
Excellent customer care received from Vess. It was great to have a face to face meeting and information of products discussed was clear. The follow up email arrived promptly with links to all points from the meeting provided. Reviewed on: 2nd September 2024
Reply from Newbury Building Society Hi Deborah, thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Vess, who will be so pleased to hear them. Response date: 3rd September 2024
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Newbury Building Society

New ISA..

5
Very. agreeable and helpful staff. Reviewed on: 1st September 2024
Reply from Newbury Building Society Hi Janet, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 2nd September 2024
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Newbury Building Society

In branch service review

5
Always friendly staff and very helpful. Reviewed on: 30th August 2024
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review. Response date: 3rd September 2024
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Newbury Building Society

In branch service review

5
Aimee was informative and helpful. Reviewed on: 30th August 2024
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 3rd September 2024
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Newbury Building Society

In branch service review

5
I like the way I can talk to a human and not be directed to a machiine. Reviewed on: 30th August 2024
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd September 2024
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Newbury Building Society

In branch service review

5
Excellent service - love that you can do it all face-to-face. Reviewed on: 30th August 2024
Reply from Newbury Building Society Hi - thanks for taking the time to leave us your feedback, we appreciate it. Response date: 2nd September 2024
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Newbury Building Society

In branch service review

5
Always helpful and good service from nice people. Reviewed on: 30th August 2024
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 3rd September 2024
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Newbury Building Society

In branch service review

5
Staff are very efficient and helpful. Reviewed on: 30th August 2024
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd September 2024
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Newbury Building Society

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