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Newbury Building Society: Savings reviews

View other Newbury Building Society products
4.89
Based on 8,789 reviews, last reviewed 28th Aug 2026
150% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Customer service is exemplary but isa interest remai... Customer service is exemplary but isa interest remains rather cautious Reviewed on: 28th August 2026
John S's avatar
John S

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
Jean B's avatar
Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8789)

In branch service review

5
Local and friendly, and always helpful. Reviewed on: 30th September 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. Response date: 10th October 2024
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Newbury Building Society

In branch service review

5
Nice offices, friendly staff. The only downside is the lack of privacy as I can hear other people's conversations. There are offices for privacy. Reviewed on: 30th September 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. Do let our team know if you would prefer a private room and they will do what they can to accommodate this. Response date: 10th October 2024
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Newbury Building Society

In branch service review

4
Wait to be seen was a while however service when seen was efficient and friendly. Reviewed on: 30th September 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. Response date: 10th October 2024
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Newbury Building Society

In branch service review

5
The staff are very helpful and answer all questions. Reviewed on: 30th September 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. Response date: 10th October 2024
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Newbury Building Society

In branch service review

5
I love the staff, they are very friendly. Reviewed on: 30th September 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. Response date: 10th October 2024
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Newbury Building Society

In branch service review

5
Easy to find the right account for me. Reviewed on: 30th September 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. Response date: 10th October 2024
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Newbury Building Society

In branch service review

5
Long-time member and I have always has excellent service. Reviewed on: 30th September 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. Response date: 10th October 2024
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Newbury Building Society

In branch service review

5
Excellent service from John. Bond forms completed quickly. Reviewed on: 30th September 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. We will share your comments with John, who will be pleased to read them. Response date: 10th October 2024
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Newbury Building Society

In branch service review

5
You have excellent staff, always greeted with a smile and they know their jobs. Reviewed on: 30th September 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback, and kind words, we appreciate it. Response date: 10th October 2024
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Newbury Building Society

In branch service review

5
A difficult situation but staff were very helpful and understanding. Reviewed on: 30th September 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society We are so pleased to hear this and thank you for taking time to leave feedback, we appreciate it. Response date: 10th October 2024
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Newbury Building Society

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