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Newbury Building Society: Savings reviews

View other Newbury Building Society products
4.89
Based on 8,789 reviews, last reviewed 28th Aug 2026
150% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Customer service is exemplary but isa interest remai... Customer service is exemplary but isa interest remains rather cautious Reviewed on: 28th August 2026
John S's avatar
John S

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
Jean B's avatar
Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8789)

In branch service review

3
Too hard to park. Interest rates weren't competitive for a long time. Problems setting up/changing linked account. Lovely staff though. Reviewed on: 30th September 2024
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Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. Response date: 10th October 2024
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Newbury Building Society

In branch service review

5
It was nice to have contact with staff face-to-face. Reviewed on: 30th September 2024
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Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. Response date: 10th October 2024
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Newbury Building Society

In branch service review

5
Fantastic and friendly. So helpful whilst sorting out power of attorney. Reviewed on: 30th September 2024
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Verified Member

In branch service review

5
Very happy with service - everyone is always helpful - and the local branch makes it accessible. Reviewed on: 30th September 2024
Verified Member's avatar
Verified Member

In branch service review

5
Personal service is great and I like the passbook. Reviewed on: 30th September 2024
Verified Member's avatar
Verified Member

In branch service review

5
Dawn and Danni from Andover branch were both very helpful. Reviewed on: 30th September 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Dawn and Danni, who will be so pleased to hear them. Response date: 14th October 2024
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Newbury Building Society

In branch service review

5
Like having a local branch, please keep open. Reviewed on: 30th September 2024
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Verified Member

In branch service review

5
Always superb service, well done. Reviewed on: 30th September 2024
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Verified Member

In branch service review

5
In branch - brilliant. Online - could be better, e.g. money transfer into etc. Reviewed on: 30th September 2024
Verified Member's avatar
Verified Member

In branch service review

5
Friendly and efficient staff. There may well be a need from the Society's point to check everything but I was not sure all information was needed. Reviewed on: 30th September 2024
Verified Member's avatar
Verified Member

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