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Newbury Building Society: Savings reviews

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4.88
Based on 8,722 reviews, last reviewed 8th May 2026
79% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Was late at the Branch. Was late at the Branch. Manager kindly, saw me even I did not have an appointment.. I really appriciate and i had a great welcome. Reviewed on: 8th May 2026
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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
Jean B's avatar
Jean B
Visit provider site Read all reviews Write a review

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8722)

Opening a joint online fixed term savings...

5
We wanted to open a joint online fixed term savings account. We were able to check the interest rates online and make an informed choice as to which account we wanted. We were also able to apply for online banking, the verification for the account opening and banking process was straightforward. Reviewed on: 6th September 2024
Caro M's avatar
Caro M
Reply from Newbury Building Society Hi Cara, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 16th September 2024
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Newbury Building Society

New ISA Investment

5
My wife and I opened a new ISA, impressed with the simplicity of the application form. Furthermore, pleasant surprise with the speedy turn round and received the payment books the next day. Reviewed on: 6th September 2024
John H's avatar
John H
Reply from Newbury Building Society Hi John, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 11th September 2024
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Newbury Building Society

In branch service review

5
Very happy with my experience. I must add I was quite concerned on receiving my books today (05/09) as the envelope was completely open down one side!. Reviewed on: 5th September 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society We are sorry to hear that. Please do check with branch if you have any concerns,. Response date: 10th October 2024
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Newbury Building Society

Excellent customer care

5
Excellent customer care received from Vess. It was great to have a face to face meeting and information of products discussed was clear. The follow up email arrived promptly with links to all points from the meeting provided. Reviewed on: 2nd September 2024
Deborah L's avatar
Deborah L
Reply from Newbury Building Society Hi Deborah, thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Vess, who will be so pleased to hear them. Response date: 3rd September 2024
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Newbury Building Society

New ISA..

5
Very. agreeable and helpful staff. Reviewed on: 1st September 2024
Janet F Pilkington 's avatar
Janet F Pilkington
Reply from Newbury Building Society Hi Janet, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 2nd September 2024
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Newbury Building Society

In branch service review

5
Always friendly staff and very helpful. Reviewed on: 30th August 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review. Response date: 3rd September 2024
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Newbury Building Society

In branch service review

5
Aimee was informative and helpful. Reviewed on: 30th August 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 3rd September 2024
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Newbury Building Society

In branch service review

5
I like the way I can talk to a human and not be directed to a machiine. Reviewed on: 30th August 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd September 2024
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Newbury Building Society

In branch service review

5
Excellent service - love that you can do it all face-to-face. Reviewed on: 30th August 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thanks for taking the time to leave us your feedback, we appreciate it. Response date: 2nd September 2024
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Newbury Building Society

In branch service review

5
Always helpful and good service from nice people. Reviewed on: 30th August 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 3rd September 2024
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Newbury Building Society

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