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Newbury Building Society: Savings reviews

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4.89
Based on 8,681 reviews, last reviewed 17th Mar 2026
65% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Still on the high street They're on the high street still, unlike nearly all other banks/building society's and you can pop in with any questions. Reviewed on: 14th March 2026
Amy Purnell's avatar
Amy Purnell

Latest lowest rating:

2

Confusing and awkward online service I expected a fairly low-tech experience, and I thought I would be comfortable with that. However, the reality of applying for a savings account online... Read more Reviewed on: 17th March 2026
Matt's avatar
Matt
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Newbury Building Society Savings reviews (8681)

In branch service review

5
Friendly customer service and they are all very knowledgeable. Reviewed on: 30th August 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 17th September 2024
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Newbury Building Society

In branch service review

5
Very easy and staff are very knowledgeable. Reviewed on: 30th August 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave is your feedback. Response date: 17th September 2024
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Newbury Building Society

In branch service review

5
Jess - very good, knows her stuff. Reviewed on: 30th August 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. We will be sure to share your comments with Jess, who will be so pleased to hear them. Response date: 17th September 2024
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Newbury Building Society

In branch service review

5
All dealings were handled fantastically. Reviewed on: 30th August 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 17th September 2024
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Newbury Building Society

In branch service review

4
Good to deal with overall, a wide range of products/items through the past and different forms less than is usual for a mutual and reduces costs. Reviewed on: 30th August 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 17th September 2024
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Newbury Building Society

In branch service review

5
Excellent service - friendly and informative. Reviewed on: 30th August 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback. Response date: 17th September 2024
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Newbury Building Society

In branch service review

5
Great service with nice people who look after me. Reviewed on: 30th August 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 17th September 2024
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Newbury Building Society

In branch service review

5
Excellent product knnowledge and patience. Reviewed on: 30th August 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreciate it. Response date: 10th October 2024
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Newbury Building Society

In branch service review

5
Very informative. Good knowledge of products and tailoring to our needs. Reviewed on: 30th August 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 17th September 2024
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Newbury Building Society

In branch service review

5
Helpful and informative - we went through all the available accounts. Reviewed on: 30th August 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 17th September 2024
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Newbury Building Society

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