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Newbury Building Society: Savings reviews

4.88
Based on 8,681 reviews, last reviewed 17th Mar 2026
65% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
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1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Still on the high street They're on the high street still, unlike nearly all other banks/building society's and you can pop in with any questions. Reviewed on: 14th March 2026
Amy Purnell's avatar
Amy Purnell

Latest lowest rating:

2

Confusing and awkward online service I expected a fairly low-tech experience, and I thought I would be comfortable with that. However, the reality of applying for a savings account online... Read more Reviewed on: 17th March 2026
Matt's avatar
Matt

About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Newbury Building Society Savings reviews (8681)

Helpful staff at my branch.

5
I needed an appointment urgently and a member of staff made time for me without an appointment. The person was polite, friendly and knowledgeable b Reviewed on: 3rd August 2024
Reply from Newbury Building Society Brilliant! Thank you for taking the time to leave us this positive review. Response date: 5th August 2024
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Newbury Building Society

Everything achieved most efficiently.

5
Everything I wanted to achieve during my in-branch appointment was transacted very efficiently. Reviewed on: 2nd August 2024
Reply from Newbury Building Society Great to hear! Thank you for reviewing us, Judy. Response date: 5th August 2024
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Newbury Building Society

Staff friendly and very helpful.

4
Staff friendly and very helpful. Deposited money straight into new account. only downside is time taken to receive letter of introduction, so I can deposit more money Reviewed on: 2nd August 2024
Reply from Newbury Building Society Thank you for your review, Tony! We're glad to hear about your positive experience. We're always trying to improve, so will pass your comments about the letter of introduction on to the responsible team. Thank you. Response date: 5th August 2024
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Newbury Building Society

Chloe was very helpful in the Hungerford branch and...

5
Chloe was very helpful in the Hungerford branch and provided me with good advice and help Reviewed on: 2nd August 2024
Reply from Newbury Building Society Thank you for your review, Helen! Chloe will be very pleased to hear your feedback. Response date: 5th August 2024
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Newbury Building Society

Very good service..

5
A very good service received when opening a new account. Reviewed on: 2nd August 2024
Reply from Newbury Building Society Thank you for your great review, we appreciate it! Response date: 5th August 2024
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Newbury Building Society

In branch service review

4
Opening a savings account; informative and efficient. Reviewed on: 31st July 2024
Reply from Newbury Building Society Thank you for your review. Response date: 5th August 2024
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Newbury Building Society

In branch service review

5
Straightforward advice explained well. Also very efficient. Reviewed on: 31st July 2024
Reply from Newbury Building Society Brilliant. Thank you for leaving us a review! Response date: 5th August 2024
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Newbury Building Society

In branch service review

5
We both felt very comfortable with Rachel, she explained all the different account, also very friendly. Reviewed on: 31st July 2024
Reply from Newbury Building Society Thank you for your feedback - we're so glad to hear you had a brilliant appointment with Rachel. She will be delighted to hear your comments! Response date: 5th August 2024
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Newbury Building Society

In branch service review

5
Rachel was exellent explaining the option with better interest. Reviewed on: 31st July 2024
Reply from Newbury Building Society This is great to hear - thank you. We will be sure to pass your comments on to Rachel! Response date: 5th August 2024
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Newbury Building Society

In branch service review

5
Easy experience, friendly customer service, informative, attentive and helpful. Reviewed on: 31st July 2024

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