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Newbury Building Society: Savings reviews

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4.88
Based on 8,721 reviews, last reviewed 8th May 2026
80% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Was late at the Branch. Was late at the Branch. Manager kindly, saw me even I did not have an appointment.. I really appriciate and i had a great welcome. Reviewed on: 8th May 2026
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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
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Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8722)

In branch service review

5
The staff in the Thatcham branch of Newbury Building Society are so friendly. Reviewed on: 30th August 2024
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Verified Member

In branch service review

5
Daisy was so professional and thorough in our appointment, very helpful for us older people. Reviewed on: 30th August 2024
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Verified Member

In branch service review

5
Daisy was very helpful and polite, with great service as always. Reviewed on: 30th August 2024
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Verified Member

In branch service review

5
Friendly and helpful service. I was given all the information I needed, thank you. Reviewed on: 30th August 2024
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Verified Member

In branch service review

5
Great service, Daisy was very helpful as always. Reviewed on: 30th August 2024
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Verified Member

In branch service review

5
I am enjoying the new Thatcham branch!. Reviewed on: 30th August 2024
Verified Member's avatar
Verified Member

Very friendly and helpful staff in branch.

5
Very friendly and helpful staff in branch. They did what they said they would. Reviewed on: 30th August 2024
Lynda M's avatar
Lynda M

Patience and acumen.

5
Very pleased with revision process of current savings and additional account opened. Special thanks to Rachel for her patience and attention to providing the most appropriate savings package for me. Reviewed on: 30th August 2024
Richard E's avatar
Richard E

Excellent Customer Service

5
My patrner and I made an appointment at the Newbury branch of Newbury Building Society, We were very happy with the excellent customer service given to us by Hazel Parker, she advised us on a savings acoount for seniors, I also enquired about a Business savings account as we had looked on line and discovered Newbury Building Society paid a better interest rate than the one I currently have, Hazel has very good knowledge about savings products and already had the information for us in hand , my partner and I opened the Senior savings account and I will definately open a Business savings account , Hazel is a huge asset to Newbury Building Society,she was like talking to friend with a very professional persona. Reviewed on: 28th August 2024
Jacqueline Copas's avatar
Jacqueline Copas
Reply from Newbury Building Society Thank you for taking time to leave feedback - we do appreciate it and will share your comments with Hazel, who will be so pleased to read them. Thank you Jacqueline! Response date: 29th August 2024
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Newbury Building Society

I called on the phone and I received excellent help...

5
I called on the phone and I received excellent help from Aimee. She then sent out the necessary form already filled out apart from the figure that I wanted to invest and my signature. Now all has been taken care of and completed. Reviewed on: 23rd August 2024
Wendy R's avatar
Wendy R
Reply from Newbury Building Society Hi Wendy, thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Aimee, who will be so pleased to hear them. Response date: 27th August 2024
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Newbury Building Society

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